Conference and Banqueting Assistant

2 weeks ago

Hook, United Kingdom Elite Hotels Full time

Conference and Banqueting Assistant - Hook, Hampshire

Hours: 40 hours per week

Overview:

To ensure the highest standards of service and customer care are maintained in all aspects of the Conference and Banqueting Department

Key Responsibilities:

  • To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.
  • To ensure all meeting rooms and functions are set up as per function list and before the times stated.  All rooms to be set to the highest standards.
  • To ensure all coffee and tea breaks are served promptly at the agreed times.
  • To present and serve food and beverages to the highest standards.
  • To have a good knowledge of daily menus and available beverages
  • To be knowledgeable of all hotel facilities and inform and sell these when asked by the customers.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

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