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Senior Account Executive

1 month ago

Manchester, United Kingdom HRS Communications Full time

To apply for this role, you must submit your CV and cover letter to: admin@hrscommunications.com


Location: UK (Remote) - some travel required

Employment Type and Hours: Employed, full-time, 37.5 hours per week

Salary: £30,000-£33,000 (dependent on experience)

Reports To: Senior Account Manager

Team: Client Services

Start Date: ASAP

 

About HRS Communications:

 

Founded and led by a registered dietitian, HRS Communications are a full-service, UK-based food and nutrition communications agency. We are a diverse team, highly skilled and qualified in food and nutrition, marketing and communications. We partner with ambitious food, nutrition and medical businesses who share our goal of ‘maximizing impact in the food and nutrition space’. Our balanced approach permeates every facet of our operations, from our commitment to disseminating evidence-based nutrition information through to cultivating an equitable and adaptable work environment. Some of our great benefits include working from home, company away days, day off to celebrate your birthday and career development opportunities as the business grows. 

 

Job Overview

We are seeking a talented and experienced Senior Account Executive to join our growing remote team at HRS Communications. This individual will play a key role in managing client relationships, providing day-to-day support with campaign development and execution, and ensuring successful partnerships are formed and maintained within the nutrition and health sectors. You will work closely with the Client Services team to deliver high-quality campaigns that exceed client expectations.

 

Key Responsibilities


Account & Relationship Management:

·       Client Liaison: Serve as a main point of contact for medium-to-large client accounts, ensuring professional and timely communication and understanding of client goals.

·       Client Relationship Development: Build and nurture relationships with key client stakeholders, offering insights and strategic advice.

·       Client Satisfaction: Ensure exceptional client service by proactively addressing client needs, feedback, and issues to enhance satisfaction.


Campaign Development & Execution:

·       Campaign Planning: Work with the Client Services team and clients to develop strategic communications plans, including media relations, content creation, and digital strategies.

·       Project Management: Oversee day-to-day project execution, ensuring campaigns are delivered on time, within budget, and to the highest standard.

·       Creative Collaboration: Work alongside internal teams (creative, content, media relations) to produce compelling and impactful content.


Reporting & Analysis:

·       Performance Tracking: Monitor campaign performance and provide clients with detailed reports, including key performance indicators.

·       Client Reporting: Regularly update clients on campaign progress, performance, and any opportunities for optimisation. Assist client services team with client presentations and reports as needed.

·       Client Records: Maintain and update internal client records.

 


Team Collaboration & Support:

·       Team Coordination: Collaborate with internal teams to ensure the smooth execution of campaigns, offering guidance and support where needed.

·       Mentorship: Offer guidance and mentorship to junior team members, helping them develop their skills and improve client delivery.

·       Meetings and administration: Coordinate and schedule meetings, prepare agendas, and take detailed minutes as required. Support with any administration relating to client work, as required.

 

Skills & Experience Required:


Experience: At least 3 years of experience in client services roles, working as an account executive/senior account executive, ideally within the communications or marketing sector, with a focus on nutrition, health, or wellness.

 

Qualifications: A bachelor's degree (BSc or higher) in a relevant science field, such as Nutrition, Dietetics, or a related discipline, is required to ensure a strong understanding of the industry and provide expert insights for health-related campaigns.

 

Excellent written and verbal communication skills: the ability to create clear, concise, and compelling messaging for different audiences.

 

Proven project management skills: able to manage multiple campaigns simultaneously and ensure timely delivery.

 

Critical thinker: Ability to think strategically and creatively to solve client challenges and achieve business goals.

 

Digital proficiency: Proficiency in project management tools (e.g., Asana, Clockify), CRM systems (e.g., HubSpot), Office 365 and social media/digital analytics platforms.

 

Personal Attributes:

·       Proactive, self-motivated, and able to work independently in a remote environment.

·       Strong problem-solving skills and the ability to anticipate client needs and challenges.

·       A collaborative team player who thrives in a fast-paced, dynamic environment.


To apply for this role, you must submit your CV and cover letter to: admin@hrscommunications.com



We celebrate differences and recognise that diversity fuels innovation and creativity. We actively promote inclusion, challenging biases and fostering a culture of belonging where everyone has equal opportunities to succeed. Join us in creating a workplace where diversity is celebrated, inclusion is the norm, and individuals can thrive.