Retail assistant

1 week ago

Cramlington, United Kingdom Sky Full time
We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What you'll do
  • Work with the full life cycle of app development from early feasibility of new apps to supporting live updates to millions of customers.
  • Encounter a wide range of web technologies as we integrate cutting edge and established apps from partners around the globe.
  • Investigate and isolate issues with new and existing apps.
  • Deep dive into the cross functional problems that occur and provide analysis and resolutions to the development teams.
  • Focus on optimisation of memory and performance in areas such as graphics and streaming to ensure a stable App yet pushing the boundaries of what we can achieve as new apps hit the market.
  • Write test apps and support tools to help our partners work more efficiently on our platforms.
  • Write support documentation, such as user guides and tech notes, for third party developers.
  • Create and publish application packages, known as widgets, using the tools provided by the Apps Integration and other teams. Input to tool development to further streamline this activity is encouraged.
  • Support our colleagues at Comcast as they familiarise themselves with the architecture of Apps on the EntOS platform.
  • Work closely with the Product team bridging the gap between what the customer sees (product experience) and what is already possible or required to achieve that within EntOS (technical capabilities).
  • Work closely with the Apps Delivery team providing essential technical support and guidance through the development lifecycle of each app. Provide recommendations for the way forward in decision making situations and question decisions as appropriate to ensure all options have been considered.
  • Work closely with the Quality Assurance and Product Quality team in defining appropriate test and monitoring strategies.
  • Be responsible for the many communication channels we use to support our partners from traditional emails to instant messaging and tracking tools such as Atlassian JIRA and Confluence.
What you'll bring
  • Great communication skills.
  • Worked in a software development or integration role before and familiar with tools and processes involved on embedded platforms.
  • A (detailed) knowledge of a Linux operating system and commonly associated tools.
  • Experience in multi-threaded, multi-process environments, memory management, performance optimisation and techniques to address the constraints of embedded platforms.
  • A methodical approach to analysing and solving problems.
  • The ability to context switch and multi-task.
  • Flexibility to work at times that suit you and our partners.
  • Experience in one or more of the following would be beneficial : Javascript, C++, C, HTML/CSS.
  • An existing knowledge of web browsers, web app development and media streaming would be useful.
Team overview

Product Delivery

Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release.

As an Apps Integration / Senior Apps Integration Engineer, you will provide essential technical development and support functions to internal and external stakeholders in the ever-increasing world of Apps.

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

· Sky Q, for the TV you love all in one place

· The magic of Sky Glass at an exclusive rate

· A generous pension package

· Private healthcare

· Discounted mobile and broadband

· A wide range of Sky VIP rewards and experiences

Inclusion & how you'll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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