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Leeds, Leeds, United Kingdom Ardonagh Advisory Full time{"title": "Claims Advisor", "description": "Claims Advisor - LeedsAs a Claims Advisor, you will play a crucial role in providing exceptional customer service and ensuring that claims are handled efficiently and effectively. Your primary responsibility will be to support the team in delivering a high-quality claims service to our customers.Key...
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Leeds, Leeds, United Kingdom Ardonagh Advisory Full time{"title": "Claims Advisor", "description": "Claims Advisor - LeedsAs a Claims Advisor, you will play a crucial role in providing exceptional customer service and ensuring that claims are handled efficiently and effectively. Your primary responsibility will be to support the team in delivering a high-quality claims service to our customers.Key...
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Claims Specialist
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Claims Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Ardonagh Advisory Full timeJob Title: Claims AdvisorJob Summary:We are seeking a skilled Claims Advisor to join our team at Ardonagh Advisory. As a Claims Advisor, you will play a crucial role in providing an effective and efficient claims service to our customers.Key Responsibilities:Handle all claims allocated to the job holder, ensuring that company policy, procedure, and...
Claims Advisor
3 months ago
We have a new opportunity for an experienced Claims Advisor to join our teams in our Leeds offices.
We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.
The main focus of this role is to proactively manage a portfolio of predominantly Commercial Claims ensuring service delivery is in line with client expectations. The job holder will be expected to conclude matters in an efficient and professional manner whilst ensuring all parties are kept fully appraised throughout the claims process. The ability to communicate effectively with various stakeholders is essential.
What can you expect?
- An opportunity to join an established Claims team
- A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
- To build and maintain an excellent rapport with our clients, providers and colleagues across the Group
What you will be rewarded with:
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
We will rely on you to:
- Proactive Management of an allocated caseload.
- Ensure all Client requests and queries are dealt with promptly and accurately.
- To gather all relevant claims information & documentation.
- Provide claims advice to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
- To action all new claims & report to the relevant insurers within applicable SLAâs & KPIâs.
- Effective communication with all key stakeholders attending internal meetings representing claims
- Build and manage effective internal and external relationships with all involved parties.
- Proactive diary task management.
- Ensure all files are maintained and data capture accurate and up to date.
- Produce claims reports as required.
- To ensure all regulatory process requirements are adhered to.
- Process DA claims in accordance with scheme requirements.
- Ensure claims are accurately reserved.
What you need to have:
- Commercial Claims experience is essential
- Effective communication & negotiation skills.
- Ability to influence and build relationships.
- Ability to prioritise and organise own workload.
What makes you stand out:
- Construction/Property/Liability claims knowledge
About us:
Marsh is the worldâs leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, and follow us on LinkedIn and X.
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