HR Officer

2 weeks ago

London, United Kingdom Headway East London Full time

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests. We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses. Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

As HR Officer you will support the HR Manager in a busy HR function. You will play a vital part in ensuring a high-quality HR service and smooth running of the organisation, including overseeing the recruitment process and organising staff training. By focusing on the operational and administrative aspects of HR, you will help our creative, diverse community to thrive and to make a difference in the life of people living with brain injury.

Principal Duties and Responsibilities

 Act as first point of contact on all HR queries from the staff team, pass on complex HR issues to the HR Manager and manage the HR and recruitment email inbox. Work with the HR Manager to update or create HR policies and procedures following best practice and keeping up to date with current legislation.  Oversee the end-to-end recruitment process, ensuring all elements are completed efficiently and effectively. Headway’s recruitment procedure includes: placing adverts, receiving applications, arranging interviews, taking up references, maintaining the diversity monitoring information, processing DBS, liaising with managers to organise inductions, and ensuring the smooth transition of new starters. Laise with Line Managers to ensure smooth transitions for leavers, confirming last date, working out outstanding leave entitlement and arranging exit interviews. Work with the HR Manager on employee relation issues including disciplinary, capability, grievances, and absence management. Be responsible for the administration of Headway HRIS software  and collate HR reports from this as and when needed by the Senior Management Team and the Board of Trustees. Work with the HR Manager to maintain and improve the staff training and development and ensure staff complete all mandatory and necessary trainings. Maintain accurate HR records and information such as job descriptions, staff absences, changes to contracts, work patterns ensuring confidentiality and compliance with GDPR regulations. In the absence of the HR Manager work with the Finance Team to provide up to date payroll information to our payroll provider. Manage the administration of the pension, salary sacrifice, and staff benefit schemes. In conjunction with the Volunteer Co-ordinator provide administrative support in the recruitment process for volunteers, including taking up references, processing DBS and issuing agreements.

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