Our Client is the leasing and life-cycle asset management services business unit of our clients business, offering a full range of financial services solutions. Our Client ranks among the largest IT financial services organisations in the world. We make it easy and economical for clients to deploy world-class technology in ways that meet their business needs, and help them manage the risk of dealing with older or surplus IT equipment. This is a fast-growing, flexible business supported by an employee community of over 1,100 highly-skilled professionals doing business in more than 40 countries worldwide.

This position is part of the clients Asset Management team. It is chartered to maximise value of off-lease equipment, facilitate the lease or sale of new equipment by removing customer's existing equipment, and drive additional shareholder value through its various services including the re-marketing of pre-owned certified HP product into the secondary market and Trade-In promotions.

Position Summary/Scope

Works with all customers and logistics service providers to ensure shipments are picked-up and packaged from our customer locations and delivered accurately and timely to the end destination. Provide world class customer service and logistical solutions.

Responsibility:

Order management - Schedule and track shipments from origin to destination
Update system with correct shipment details
Issue management - work with carriers and customer to resolve shipment issues
Freight claim management
Cost management - Receive final shipment costs from carrier and insure accuracy
Invoice management - Insure customers are invoiced timely
Customs documentation
Receive asset checks from vendors and upload into system then file into D365.
Deal with any asset check with errors that can`t be upload following the agreed process steps to resolution.
Creation of master truck invoices based on vendor loading list.
Update the AUS report every Monday and Wednesday for AUS management meetings.
Review BI report each morning and push vendors for delay reasons.
Receive and set up monthly file for all customs documents.
Build knowledge of the returns logistics process by engaging with the team.

Knowledge/Skills/Experience Required

Strong customer service skills, prefer logistics/transportation experience
Excellent PC skills with experience on Microsoft Office/Outlook
Excellent telephone manner
Strong problem solving ability
Relationship builder

Manpower UK is acting as an Employment Business in relation to this vacancy

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