Receptionist - Alderley

3 months ago

Street, United Kingdom JW Lees Full time
Receptionist - Alderley

Hotel Receptionist Vacancy

We are looking for Receptionist to join our fabulous team.

What we offer our Receptionists:

Annual profit share, ensuring you share in the success of the company30% discount on food and drink across our pubs and inns for you and friends and family50% off food when on shiftDiscounted stays in our hotels and innsWellbeing support with our Employee Assistant ProgrammeGreat opportunities to grow in your role and progress your careerAccess to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Receptionist does at our Hotel:

Meet and greet guests and visitors to the Hotel
Manage face to face, on line and telephone bookings
Check all reservations and room allocations
Handle guest queries and requirements
Check guests in and out of the Hotel
Prepare restaurant reservations
Maintain occupancy levels on the computer system
Manage the computer system including room rates and changes
Deal with customer requirements, complaints and service issues
Handle cash and card payments
Ensure a safe environment in which to work; report any hazard or maintenance defects immediately