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Senior Branch Manager
3 months ago
Location: Sussex
Company: Independent Estate Agency Salary: £31k Basic - £65k OTE
About Us: A leading independent estate agency in Sussex, renowned for their personalised service, deep local knowledge, and commitment to excellence. They pride themselves on delivering exceptional results for their clients, whether they're buying, selling, or renting properties. They are looking for a Senior Branch Manager to lead their team and drive the continued success the business.
Key Responsibilities:
- Branch Leadership: Lead, motivate, and manage a dynamic team of sales professionals, ensuring high performance and consistent achievement of targets.
- Sales Management: Oversee the entire sales process from property valuation to completion, ensuring smooth transactions and excellent customer satisfaction. Your role will involve setting sales strategies, monitoring progress, and stepping in to handle complex negotiations when necessary.
- Business Development: Identify new business opportunities and develop strategies to increase market share. You will be responsible for growing the branch s presence in the local market, building relationships with potential clients, and securing new listings.
- Client Relations: Maintain and nurture strong relationships with clients, ensuring they receive exceptional service throughout their property journey. You will act as the face of the branch, representing the company at local events and within the community.
- Valuations and Appraisals: Conduct accurate property valuations and provide expert advice on pricing strategies to ensure our clients achieve the best possible outcomes
- Team Development: Mentor and develop your team, conducting regular training sessions and performance reviews. You will be responsible for recruitment, onboarding, and ensuring your team remains motivated and aligned with company goals.
- Financial Management: Manage branch budgets, set financial targets, and ensure the branch operates within budget while maximizing profitability. You will be responsible for monitoring performance metrics and implementing strategies to achieve financial goals.
- Market Insight: Stay updated on the latest market trends, competitor activity, and regulatory changes to ensure the branch remains competitive and compliant. Your insights will guide the branch's strategy and operations.
- Operational Excellence: Ensure the branch operates smoothly on a day-to-day basis, with a focus on maintaining high standards in customer service, compliance, and operational efficiency.
- Proven experience in a senior management role within estate agency.
- Strong leadership skills with a track record of managing and developing high-performing teams.
- Excellent sales and negotiation skills, with a deep understanding of the property market in Sussex.
- Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients, colleagues, and industry professionals.
- Strong business acumen with experience in financial management and strategic planning.
- Highly organised, with the ability to manage multiple priorities and work under pressure.
- Competitive salary with performance-based bonuses.
- A supportive and collaborative work environment.
- Opportunities for career progression within a successful and growing independent agency.
- The chance to make a significant impact in a key leadership role.