Customer Assistant

1 month ago


Maidstone Kent, United Kingdom Marks and Spencer Part time

All the details

WORK PATTERN

Sunday 0700-1100
Monday 0500-0900
Tuesday 0500-0900
Wednesday 0500-0900

This job role involves working unsocial hours and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyones Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.



  • Maidstone, United Kingdom Wilson's Casino Slots Full time

    Customer Service Assistant Wilson’s Casino Experience £10.60 - £11 per hour (dependant on shift hours) Minimum 40 hours per week We are Wilson’s Casino Experience, a family run business and operator of high street 24hr Adult Gaming / Bingo venues. We are expanding across the south east of the UK and we’re looking for friendly and professional...

  • Customer Assistant

    4 days ago


    Maidstone, Kent, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Clothing And Home - Eclipse Park Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Key...


  • Maidstone, United Kingdom Kent County Council Full time

    Advert The work of the library service is hugely rewarding and every day the front of house teams makes a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for...


  • Maidstone, Kent, United Kingdom Topps Tiles Full time

    42 per hour plus personal sales commission 18 per hour plus personal sales commission What makes a job at Topps Tiles a retail career like no other? Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you'll help our customers visualise their projects, helping them to find...

  • Customer Assistant

    1 month ago


    Maidstone, United Kingdom M&S Full time

    **All the details** **WORK PATTERN** Sunday 0700-1100 Monday 0500-0900 Tuesday 0500-0900 Wednesday 0500-0900 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Assistant

    2 weeks ago


    Maidstone, Kent, United Kingdom Marks and Spencer Full time

    SummaryVacancy 1Sunday Wednesday Thursday Saturday Vacancy 2Sunday 12:00-16:00Thursday 08:00-12:00Friday 18:00-22:00Saturday 12:00-16:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for...

  • Customer Assistant

    2 weeks ago


    Maidstone, Kent, United Kingdom Marks and Spencer Full time

    SummaryVacancy 1 Sunday Thursday Saturday Vacancy 2Sunday 06:00-10:00 Thursday 10:00-14:00Friday 08:00-12:00Saturday 06:00-10:00All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store.All the detailsPurpose To deliver a great shopping experience for our customers, we are looking for colleagues who...

  • Immediate Start

    17 hours ago


    Maidstone, Kent, United Kingdom Huntress - Maidstone Full time

    Are you immediately available and looking to start a new position? Our client is looking for a candidate with customer service and administration experience to join their team on a temporary bases. This will initially be until April with potential to be extended. Some responsibilities may include - Responding to customer inquiries via phone, email, or...

  • Sales Assistant

    12 hours ago


    Maidstone, Kent, United Kingdom Topps Tiles Full time

    Aged 23 and above: GBP10.42 per hour plus personal sales commission Aged 22 and below: GBP10.18 per hour plus personal sales commission What makes a job at Topps Tiles a retail career like no other? Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you'll help our...


  • Maidstone, Kent, United Kingdom Crowe Full time

    Assistant Manager, Corporate Audit - Maidstone Kent Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. We pride...


  • Maidstone, Kent, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Clothing And Home - Eclipse Park As the face of the business, you will be the voice of our customers helping us to continually improve. Serve our customers efficiently, both on the shop floor and at service points · Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities · Proactively...


  • Maidstone, United Kingdom THE AKAR GROUP LTD Full time

    **IMMEDIATE START** **NO EXPERIENCE REQUIRED** This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. **What will...


  • Maidstone, United Kingdom THE AKAR GROUP LTD Full time

    **IMMEDIATE START** **NO EXPERIENCE REQUIRED** This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as they pride themselves on their career support and coaching. **What will...


  • Maidstone, Kent, United Kingdom New Appointments Group Full time

    We are looking for a Customer Service Advisor to join one of our clients in Maidstone. You will be the first point of contact providing an excellent service. You will speak to a wide range of customers with different needs and are required to risk assess each one and book in visits within the agreed timeframes. * You will be experienced in handling all...

  • Assistant Area Manager

    16 hours ago


    Maidstone, Kent, United Kingdom GSF Car Parts Limited Full time

    At GSF Car Parts, our Assistant Branch Managers' passion to support the branch team and assist the Branch Manager with day to day duties is paramount. As the Assistant Branch Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets. As the...

  • Maintenance Assistant

    4 weeks ago


    Maidstone, Kent, United Kingdom Inspired Villages Full time

    We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages. In partnership with Legal & General PLC and NatWest Pension Trustee Limited, with hugely...


  • Swanscombe, Kent, United Kingdom Network Rail Full time

    About Network Rail Join our Operations Team at Stratford International Station - Customer Service Assistants Network Rail High Speed - About Us Network Rail High Speed Ltd (NRHS) is responsible for operating and maintaining the UK's only international high-speed railway, High Speed (HS1). We bring together high speed domestic and international rail...


  • Maidstone, United Kingdom The Print Group Full time

    We are a rapidly growing print company, who supply a wide range of print materials across the UK. We are currently looking for a customer assistant to join our in-house team to assist in the day to day running and client/customer relations. **Day to day duties**: - Taking phone calls from customers/clients. - Responding to our Livechat - Quoting and...

  • Tax Assistant Manager

    3 weeks ago


    Maidstone, Kent, United Kingdom Michael Page Full time

    We are seeking a Tax Assistant Manager who is skilled in overseeing a tax team and ensuring compliance with taxation laws. This individual will have a strong understanding of business services and will be capable of aiding in the strategic planning of the department. Client Details Our client is a renowned firm in the professional services industry. Based...


  • Maidstone, Kent, United Kingdom Inspired Villages Full time

    We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. In partnership with Legal & General PLC and NatWest Pension Trustee Limited, with hugely ambitious (and very achievable) growth plans, we are seeking a Maintenance Assistant to join our expanding maintenance team. As a key member of the...