Junior Hire Controller

3 weeks ago

East Calder, United Kingdom ST Selection Full time

Company National Plant Hire Company
Job Title Junior Hire Controller
Location Livingston
Salary £25,500/ annum
Hours 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday

We have an exciting opportunity for a Junior Hire Controller to join the team of a national company that supplies specialist equipment to the construction and events industry. The role offers excellent opportunities for progression and training.

As a Junior Hire Controller you will be the first point of contact for customers and will support the Depot Manager in all aspects of the day-to-day operations of the depot, whilst learning all the varied roles within the Hire desk team.

The main parts of the role include:

Role

  • Providing all customers with the same excellent levels of customer service throughout the hire process
  • Dealing with customer enquiries and requests via phone and email
  • Processing customer orders using rental software package
  • Organising daily and weekly logistics for all deliveries, collections and equipment maintenance
  • Process paperwork associated with hire contracts and the servicing of equipment
  • Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard

Requirements

  • Ability to prioritise a variety of matters and deal with them in a professional and timely manner
  • Strong verbal and written communication skills
  • Ability to prioritise workload to meet strict deadlines
  • Able to work as part of a team and as an individual
  • Proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills
  • Good business awareness and attention detail

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