Part-Time Customer Service Supervisor

1 month ago

Denver, United Kingdom WFS Part time

The classification of Customer Service Supervior includes the following: supervises, coordinates, and controls airport passenger service functions; monitors the quality and quantity of work performance; ensures compliance with Company rules and regulation and Company safety standards; trains subordinates. Areas of responsibility include all Passenger Service functions, Operations, and Weight and Balance and may include Cabin Services. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.

Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. Read, understand and clarify the implementation of the site specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.

The scope of the job may vary with the size of the operation and its primary line of business.

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