Personal Injury Claims Specialist

3 weeks ago

City, United Kingdom Vermelo RPO Full time

Personal Injury Specialist

Full time, Permanent position and 12 month FTC's available

Monday to Friday - 37.5 hours per week

Hybrid working model

We are currently looking to recruit a Personal Injury Specialist for a leading insurer.

The Personal Injury Specialist is responsible for managing a caseload of claims below 25k, and supporting the team and department in achieving the key performance targets.

Responsibilities

  • Handle Claims in accordance with the Best Practise Guide.
  • Adhere to the legal and regulatory framework in accordance with the relevant bodies.
  • Complete Exception & Audit controls within timeframes.
  • Comply with internal policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities.
  • Work collaboratively with your peer group to achieve the best outcomes.
  • Work with your team leader group to achieve proactive quality file handling.

Skills/Experience

  • Existing knowledge of claims or processes within claims would be beneficial.
  • Ability to communicate with customers and third party representatives both verbally and via written communication.
  • Ability to work as part of a team and wider department.
  • Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively - working to tight deadlines.
  • Ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims.
  • Ability to spot market trends & potential strategies that can support the department in achieving the key objectives.

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