Tenancy Enforcement Officer

4 weeks ago

South East London Greater London, United Kingdom Vox Network Consultants Full time
Role Purpose 

To provide a high quality customer focused range of front line services. Specifically to provide a highly visible proactive presence on estates and other housing land. Ensuring residents are able to benefit from the peaceful enjoyment of a well cared for environment through the enforcement of tenancy conditions and a robust response to anti social behaviour. 

Responsibilities 
  • The day -to-day management of tenancy and neighbourhood issues in respect of a designated group of dwellings, ensuring the proper and appropriate use of accommodation and ensuring that residents receive an efficient and effective service in respect of tenancy and related issues.
  • To personally meet with all new tenants with the purpose of explaining and promoting the full range of services available, explaining the role of the Council as landlord, and the responsibilities of residents benefiting from the occupation of Council accommodation.
  •  To undertake liaison with other agencies and RSLsâ in all aspects within the Public Realm, ensuring opportunities for joint working and common standards across tenure are identified and maintained.
  • To undertake regular and scheduled inspections challenging behaviour and working in partnership with residents, internal and external partners ensuring a well cared for environment is established and maintained
  • Identifying and providing support to vulnerable residents, ensuring good links with support networks and the co-ordination of services to address needs or problem issues. Ensure that appropriate referrals are made including the identification of high risk cases.


Requirements 
  • The job involves lone-working, home visits, block visits and outdoor work. Candidates should be organised and able to prioritise and manage own workload.
  • Experience working in a housing association or council 
  • Experience in tenancy enforcement 


Contract 
  • Initial 3 to 6 month contract with the opportunity to extend 
  • PAYE via Umbrella 
  • Monday to Friday 9am to 5pm (office based)


If you are interested in this position AND meet the requirements, APPLY NOW

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