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Customer Returns Specialist NE
3 weeks ago
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.â¯
Customer Returns Specialist NEWhat will you be doing at Arrow Global Components?
You will work within EMEA Customer returns Team, you will play a pivotal part in the handling of UK Customer Returns within the Oracle environment.
You will work with the Sales and Asset organisations to ensure the customer RMA is processed in a timely manner, in line with standard operating procedures (both company and Oracle related),
You will work in conjunction with the Arrow Physical Distribution Centre in Venlo Hland to ensure product is either returned to stock, disposed of in accordance with Arrow rules and procedures or ensure the product is returned to the supplier for further analysis.
You will take a leading role in resolving any issues and eliminating the route causes where applicable.
You will be given full training in the Oracle ERP processes as well as a complete understanding of the standard operating practices relevant to this activity
What is in it for you?
This is a full-time position.
Working in a multicultural environment.
Holiday: 25 days.
Working hours: Mon-Fri 8-4:30 or 8:30-5 with 1h for lunch
Permanent contract with 6 months probation period.
AON Plus benefit â the service offers a whole range of discounts and deals from leading brands and local retailers.
Employee Assistance Program.
Tastecard Membership. Cycle to Work Scheme.
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.â¯
Do you see yourself as our future colleague? If yes â send us your application.
#LI-MWWÂ
Location:UK-Harlow, United Kingdom (Kao Park Hockham Way)Time Type:Full timeJob Category:Supply Chain Services-
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