Cash Administration Manager, Vice President

Who we are looking for

State Street Global Delivery are increasing its talent to support the planning, development and roll-out of the Enterprise project within the Investment Operations/Portfolio Services arena and require keen and experienced investment operations business professionals to play a key role in the delivery of a successful solution.

The candidate will be expected to manage the day to day running of the EMEA Cash Administration team that monitors client accounts for issues associated with cash, settlements, ad-hoc processing, reporting and pre/post cycle reviews. The team is also responsible to produce results of daily accounts review and are expected to work with little to no oversight.

The senior line manager is required to manage the team effectively in order to ensure that all governance activities are being carried in accordance with standard operating control policy and that all market, internal and client escalation queries are handled in an accurate and timely manner.

The candidate is also expected to provide analytical support in any new client on-boarding lifecycle as it pertains to our BAU operating model. The candidate will also have to make sure that all aspects of the Team`s activities are considered as part of the onboarding process and participate in BUAT / CUAT / Parallel testing and all other specific tasks that need to be completed ahead of a client conversion.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD’s tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Cash Administration Manager, Vice President you will

• Using provided tools, review assigned accounts for issues associated with cash (Overdrafts, reconciliation), positions (trades, other),
• For assigned accounts process month end close functions (validate and sign-off on balances, review for non-base balances)
• Identify data or accounts trends for discussion in group meetings.
• Interact with all IMS teams (Accounting, Corporate Actions, Trading, Performance)
• Remain familiar with back-up procedures when system applications and/or transmission problems arise.
• Build cooperative and professional internal/external relationships achieving group and client goals. 
• Utilize all available resources throughout SSC, not limited to IMS.
• Cover various management functions and desk coverage when necessary.
• Interact with clients and be prepared to represent the Cash Admin team in front of a client.
• Be prepared for all meetings
• Prepare oversight reports for audit where applicable.
• Act as the Governance lead for offshore locations where applicable
• Take ownership of issues to resolution, engage teams as needed to gain consensus.
• Manage staff to meet goals if applicable; conduct regular team meetings with Staff.
• Track work effort and goals – individual and team

Individual Contributor

• Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
• Ensure that the highest level of the Code of Conduct is displayed in your behaviour
• Provide appropriate management information as required to support business unit decision making
• Support the ‘Risk Excellence’ culture within the business
• Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations

Managerial

• Demonstrate the ‘Risk Excellence’ culture in your behaviour
• Maintain a detailed understanding of:
  • The scope of the role’s managerial responsibilities
  • The competence of the staff reporting to you
• Ensure that your team has clear understanding of their reporting lines, authority levels, scope of responsibilities (including those delegated to them and those they delegate), objectives, training and competency requirements plus progress is reviewed regularly in line with Company policy, and are regulatory registered where appropriate for their role
• Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.
• Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively
• Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive action to ensure there is adequate production of management information that is fits for purpose, and issues are raised as appropriate
• Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).
• Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved. This includes: a) ensuring that appropriate management information is received, considered and challenged as appropriate at intervals proportionate to the risks; and b) that staff members have clear understanding of the escalation path/principles
• Establish and nurture a culture of ‘Risk Excellence’ within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion.
• Ensure that you make reasonable decisions by exercising reasonable care when considering information available to you. This includes taking proactive action to ensure that the information you have is suitable and adequate.
• Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members’ behaviour in performing their roles.
• Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour.

Authorisation and Escalation:

The functionally specific VP Information Services UK may delegate responsibility for functional processes to the respective Senior Associate, Associate 1 or 2 within Information Services UK, Business Operations EMEA in order to complete all daily tasks.

Significant matters will be escalated through the team AVP / Officer to senior management, the GS UKMEA SMC, relevant functional heads, the IMS ORCF and to legal entity boards as appropriate.

What we value

These skills will help you succeed in this role

• Excellent analytical skills.
• Good time management, organizational and team working skills.
  Strong communication skills to audiences of different levels of seniority.
  PC literate: Word, Excel, PowerPoint etc.
• Must be self-motivated, adaptable and show initiative in different circumstances and under pressure and good people-manager.
• Flexibility in working outside of your responsibilities and areas of expertise.

Education & Preferred Qualifications

• Degree and 10 years asset management operational experience.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.