Housing Solutions Officer
3 days ago
Candidate Requirements:
QUALIFICATIONS/ TRAINING
Good standard of education to a Level 2 or equivalent relevant qualification.
Educated to degree level or equivalent.
Vocational Qualification in relation to area of business
KNOWLEDGE & EXPERIENCE
Proven experience of working with complex service users in a multi-agency setting and ability to work collaboratively with partners
Proven experience of working with people with domestic abuse, housing, and homelessness
Knowledge of the legislative, guidance and policy framework for Homelessness
Willingness to train and develop knowledge in line with changing legislation, guidance, case law and good practice.
Knowledge of the legislative, guidance and policy framework for other areas of the ACT integrated model.
Understanding of challenges faced by service users with complex support issues and a willingness to work creatively to meet individual needs.
Knowledge and experience of delivering creative and effective evidence based interventions to improve service user outcomes
Experience of working with service users in a trauma informed way, applying trauma informed principles.
Experience of using / inputting on to information and case load management systems
Ability to demonstrate a range of communication skills, including written and verbal communication.
Effective time management and organisational skills and the ability to be responsive changing service demands, whilst managing a caseload.
Knowledge of safeguarding adult and children procedures
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