Food Service Team Leader

2 months ago

BurtononTrent, United Kingdom The Royal British Legion Full time

About The Role

We are seeking a dedicated Front of House Team Leader to join our team at the National Memorial Arboretum.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

This role involves supporting the Food Service Manager in leading the food service team to deliver exceptional service and exceed visitor expectations. The successful candidate will implement and uphold service standards as outlined in the Food Services Strategy, ensuring top-tier service, presentation, and cleanliness across our restaurant, coffee shop, and event center. In the absence of the Assistant Food Service Manager, the Front of House Team Leader will step in to oversee operations and maintain service quality.

The Front of House Team Leader will play a crucial role in liaising with the management team, maintaining positive relationships within the NMA, and ensuring front of house staff are knowledgeable about daily offerings. Responsibilities include supervising and guiding Food Service Assistants, resolving customer complaints efficiently, achieving sales targets, and ensuring compliance with food safety and health regulations. Additionally, the role involves managing stock and cash, assisting with stock takes, and training staff to deliver outstanding customer service.

Qualified candidates will have proven supervisory experience in a similar role and industry, with a good understanding of health and safety procedures and regulations. Strong interpersonal and IT skills, along with a commitment to the Arboretum's mission and values, are essential. Flexibility to work weekends and evenings is also required. Join us in providing an exceptional visitor experience at the National Memorial Arboretum.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

A desire to provide great customer service Enjoy and thrive in working in teams and with others Passionate about supporting the ongoing development of the Arboretum Come to work each day to be the best you can and to learn and develop An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We are committed to building a truly inclusive organisation of diverse people and perspectives.

We actively engage in a programme of work to develop our practices and we have set out our commitments to realise this ambition. We will keep listening, learning, and sharing our progress and impact.

We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.

We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.

  • Restaurant Team Leader

    3 months ago

    Burton-On-Trent, United Kingdom Hoar Cross Hall - Food & Beverage Full time

    **Restaurant Team Leader** **Location**: Hoar Cross Hall, Staffordshire **About Us**: Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar...

  • Restaurant Team Leader

    3 months ago

    Burton-On-Trent, United Kingdom Hoar Cross Hall - Food & Beverage Full time

    **Team Leader** Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun...

  • Food Service Sales Representative

    3 months ago

    Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Food service sales executive** Central food service LTD are a rapidly growing business within the food supply and distribution sector, with over 850 customers already being serviced within the QSR market we have made the decision to expand and offer our well renowned products, prices and exceptional customer service and delivery experience into other...

  • Food Service Sales Representative

    3 months ago

    Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Food service sales executive** Central food service LTD are a rapidly growing business within the food supply and distribution sector, with over 850 customers already being serviced within the QSR market we have made the decision to expand and offer our well renowned products, prices and exceptional customer service and delivery experience into other...

  • Catering Team Leader

    3 months ago

    Burton-On-Trent, United Kingdom Subway Burton Upon Trent Full time

    Calling all **Shift Supervisors & Team Leaders**! If that is you then read on as we have vacancies in our Stores. Becoming a Subway **Shift Supervisor/Team Leader** is a fantastic route into Store Management for anyone interested in a career within the catering, retail or hospitality industries. As a Subway **Shift Supervisor/Team Leader** you will be the...

  • Food and Beverage Team Leader

    3 months ago

    Newark-on-Trent, United Kingdom Warner Leisure Hotels Full time

    Salary £24,500 - £26,000 We have a fantastic opportunity for a Food and Beverage Team Leader to join us at Warner Leisure Hotels. The benefits of working with us Live-in maybe available Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts and offers with many national brands and retailers A fantastic...

  • Food Service Assistant

    3 months ago

    Burton-On-Trent, United Kingdom Sodexo Full time

    Job Introduction Join our team as a **Food Service Assistant in Tutbury - DE13 9LY **and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate site. If you have a passion for hospitality then we would like to hear from you! Join Sodexo and be part of something...

  • Kitchen Team Leader

    1 day ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greene King Full time

    About the RoleWe are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Greene King. As a Kitchen Team Leader, you will be responsible for leading a team of chefs and kitchen staff to deliver exceptional food quality and service to our customers.Key ResponsibilitiesPrepare, cook, and present food that meets our high standards...

  • Kitchen Team Leader

    1 day ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greene King Full time

    About the RoleWe are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Greene King. As a Kitchen Team Leader, you will be responsible for leading a team of chefs and kitchen staff to deliver exceptional food quality and service to our customers.Key ResponsibilitiesPrepare, cook, and present food that meets our high standards...

  • Team Leader

    3 months ago

    Burton-On-Trent, United Kingdom Asda Express Full time

    **Role**: Team Leader **Location**:Burton upon Trent, DE13 0DF **Hours**:Full-Time Hours Available / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the...

  • Team Leader

    3 months ago

    Burton-On-Trent, United Kingdom Mecca Bingo Full time

    Company Description This is a fantastic opportunity to come and be a part of Mecca in our Burton on Trent venue. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our...

  • Food and Beverage Team Leader

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Asda Express Full time

    Job Summary: We are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at Asda Express. As a Team Leader, you will be responsible for leading a team of food service professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of food service professionals to achieve sales...

  • Food and Beverage Team Leader

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Asda Express Full time

    Job Summary: We are seeking a highly motivated and experienced Team Leader to join our Food and Beverage team at Asda Express. As a Team Leader, you will be responsible for leading a team of food service professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of food service professionals to achieve sales...

  • Team Leader

    3 months ago

    Burton-On-Trent, United Kingdom Chef & Brewer Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country, which...

  • Kitchen Team Leader

    13 hours ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sizzling Pub & Grill Full time

    Job SummaryWe are seeking a skilled and experienced Kitchen Team Leader to join our team at Sizzling Pub & Grill. As a key member of our kitchen team, you will be responsible for supporting the Head Chef in delivering exceptional food quality and service to our guests.Key ResponsibilitiesTrain and develop your team to deliver high-quality food and...

  • Kitchen Team Leader

    10 hours ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sizzling Pub & Grill Full time

    Job SummaryWe are seeking a skilled and experienced Kitchen Team Leader to join our team at Sizzling Pub & Grill. As a key member of our kitchen team, you will be responsible for supporting the Head Chef in delivering exceptional food quality and service to our guests.Key ResponsibilitiesTrain and develop your team to deliver high-quality food and...

  • Food and Beverage Team Leader

    3 months ago

    Newark-on-Trent, United Kingdom Warner Leisure Hotels Full time

    Salary - £26,370 We have a fantastic opportunity for a Food and Beverage Team Leader Restaurant to join us at Thoresby Hall Hotel. Focusing on the management the Market Kitchen restaurant, leading a team of 56 along side 2 other Team Leaders and a Food and Beverage Manager. The benefits of working with us Live-in maybe available Free use of gym and leisure...

  • Kitchen Team Leader

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greene King Full time

    Job SummaryWe are seeking a highly skilled and experienced Kitchen Team Leader to join our team at Greene King. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen, maintaining high standards of food quality and presentation, and leading a team of kitchen staff to deliver exceptional customer...

  • Food and Beverage Team Leader

    3 months ago

    Newark-on-Trent, United Kingdom Warner Leisure Hotels Full time

    Salary £24,500 - £26,000 We have a fantastic opportunity for a Food and Beverage Team Leader to join us at Warner Leisure Hotels. The benefits of working with us Live-in maybe available Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts and offers with many national brands and retailers A fantastic...

  • Food and Beverage Team Leader

    3 months ago

    Newark-on-Trent, United Kingdom Warner Leisure Hotels Full time

    Salary £24,500 - £26,000 We have a fantastic opportunity for a Food and Beverage Team Leader to join us at Thoresby Hall Hotel. The benefits of working with us Live-in maybe available Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts and offers with many national brands and retailers A fantastic...