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Account Handler

4 months ago

Dumfries, United Kingdom Employment Specialists Ltd Full time

A well respected and growing Insurance Broker is looking for another Account Handler to join its busy Healthcare & Protection team.

This is a role that can be performed working from home on a hybrid basis including working from their office.

Working closely with the Director you will provide support to assist their Commercial and Corporate Clients with their Healthcare and Protection Insurance needs.

Accordingly having a background in Handling Group Risks and Group Life Insurances will be advantageous.

In this busy environment you will also be assisting with an existing portfolio and servicing their needs, while looking after new clients promptly.

The business offers flexible working (and possibly reduced hours) in order to benefit from the broadest range of talent in the insurance market.

The main responsibilities of the Account Handler role include:

  • Handling your own portfolio of business customers
  • Responsible for all aspects of their account including:
  • Processing of new business, re-brokes, renewals
  • Renewal negotiations with Insurers
  • Changes in risk
  • Claims notification (there is a separate claims handling team)
  • Support and preparation of presentations and report writing
  • Regular contact with your customers
  • Assisting with client requests, queries and general client correspondence
  • Developing and maintaining good relations with partner Insurers
  • Processing of new business, re-brokes, renewals
  • Working to specific time deadlines and service levels
  • Ensuring all records are kept up to date in an accurate and thorough manner

To be a successful Account Handler you will demonstrate:

  • Healthcare Insurance experience of Handling either Group Risk or Group Life risks
  • High level of accuracy and attention to detail in all areas of work
  • Ability to work to tight deadlines and manage multiple tasks
  • A strong work ethic