Customer Sales Advisor
2 days ago
Employer: NFU Mutual
Location: Ely, East, Great Britain
Salary: Salary from £24k (dependant on experience)
Closing date: 12 Oct 2024
The Role
Customer Sales Advisor
Circa Salary from £24k (dependant on experience)
Full Time,
Permanent Contract
Location: Ely
Monday-Friday 9-5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions, and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
An exciting opportunity has now arisen within the East Cambridgeshire & Fenland Agency at our Ely office.
About the role:
- Pro-actively drive new business, promoting our products, generate and prospect leads to establish long-term and effective relationships with new and existing customers.
- Handle general enquiries, new quotations, policy alterations, sales tasks, and admin, with a 'can-do' proactive enthusiasm.
- Introduce NFU Mutual's range of Financial Services products, proactively book sales appointments with new and existing customers for our Financial Advisor to discuss Pension, Protection, and Investment needs.
- Transact business compliantly within FCA requirements and always with a 'customer-centric' approach.
- Demonstrate the drive, energy, and enthusiasm required to provide a fantastic customer experience to our existing and prospective clients.
- Flexibility: though the role is predominantly based in our Ely or Wisbech agencies, you may be required to work in our other locations.
- Good interpersonal skills, communication skills, & relationship building abilities.
- Sales and customer service experience is desirable; however, insurance experience is not essential.
- I.T. literacy essential.
- Minimum of Grade C in GCSE Math's and English (or equivalent).
- Professional, hardworking yet supportive and friendly environment.
- We will invest in your personal development and provide a comprehensive training plan.
- Quarterly performance incentive scheme.
- 25 days holiday per annum (plus bank holidays).
- Free parking.
- Company pension.
Please apply in writing with CV and covering letter to: gareth_wright2@nfumutual.co.uk
Closing date for all applications: 30/09/2024.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
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