Customer Assistant

2 weeks ago

Enniskillen Fermanagh, United Kingdom Marks and Spencer Part time

Summary

Customer Assistant - Café - Enniskillen - 12hrs temporary

All the details

Customer Assistant - Café - Enniskillen - 12hrs temporary

Sunday: 13:30 - 17:30

Saturday: 08:30 - 17:30

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver best in town' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Serve our customers efficiently and brilliantly well - on the shop floor and at service points
  • Deliver best in town' standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates, it's strategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG

  • Customer Assistant

    3 weeks ago

    Enniskillen, Fermanagh, United Kingdom Marks and Spencer Part time

    SummaryCustomer Assistant - Visual Stylist - Enniskillen - 30 hrs permanentAll the detailsCustomer Assistant - Visual Stylist - Enniskillen - 30 hrs permanent Week 1: Monday: 08:00 - 14:15 Tuesday: 08:00 - 14:15 Wednesday: 08:00 - 14:15 Thursday: 08:00 - 14:15 Friday: 08:00 - 14:15 Week 2: Monday: 08:00 - 14:15 Tuesday: 08:00 - 14:15 Thursday: 08:00 - 14:15...

  • Customer Assistant

    3 weeks ago

    Enniskillen, Fermanagh, United Kingdom Marks and Spencer Part time

    SummaryCustomer Assistant - Visual Stylist - Enniskillen - 25 hrs permanentAll the detailsCustomer Assistant - Visual Stylist - Enniskillen - 25 hrs permanent Week 1: Monday: 08:00 - 13:15 Wednesday: 08:00 - 14:15 Thursday: 08:00 - 14:15 Friday: 08:00 - 14:15 Week 2: Monday: 08:00 - 13:15 Thursday: 08:00 - 14:15 Friday: 08:00 - 14:15 Saturday: 08:00 - 14:15...

  • Customer Service Assistant

    1 week ago

    Fermanagh, United Kingdom B&M Retail Full time

    B&M Retail are currently recruiting for Customer Service Assistants to join our team at High Street, Enniskillen! These are permanent,  part-time positions  with contract available from 12 to 30 hours a week. We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - 16hrs permanent **Key Capabilities** Customer Assistant - 16hrs permanent (Due to operational requirements this role is suitable for 18yrs and older) Week 1: Tuesday 05:00 - 09:00 Wednesday 05:00 - 09:00 Thursday 05:00 - 09:00 Saturday 05:00 - 09:00 Week 2: Monday 05:00 - 09:00 Thursday 05:00 -...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant Cafe - 8 hrs permanent Week 1: Thur: 13.30 - 17.30 Fri: 13.30 - 17.30 Week 2: Fri: 13.30 - 17.30 Sat: 13.30 - 17.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant 12 Hours Temporary Sun 14.00 - 18.00 Sat 09.00 - 18.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards -...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant - Hospitality 13.25hrs permanent Sunday 08:00 - 17:30 Saturday 12:30 - 17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Lidl Full time

    Summary - From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl._ Customer obsessed, high energy and love learning every day? If that sounds like you, earn £348+ per week as a Customer Assistant on our standard 30 hour contract. Your role will...

  • Customer Service Assistant

    3 months ago

    Enniskillen, United Kingdom Compass Group Full time

    **What you'll be doing**: As a Customer Service Assistance, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be the face of our business, delivering exceptional food and customer service. The successful Customer Service Assistance will be responsible for performing a variety of tasks associated with basic...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant - 30hrs temporary Week 1 Sunday 13:00 - 18:00 Monday 10:00 - 18:00 Tuesday 13:00 - 18:00 Thursday 14:00 - 21:00 Friday 10:00 - 17:00 Week 2 Monday 09:00 - 15:00 Tuesday 12:00 - 18:00 Thursday 10:00 - 16:45 Friday 14:00 - 21:00 Saturday 12:00 - 18:00 **Purpose** - To deliver a great shopping experience for their customers,...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant - 16hrs permanent (Due to operational requirements this role is suitable for 18yrs and older) Week 1: Tuesday 05:00 - 09:00 Wednesday 05:00 - 09:00 Thursday 05:00 - 09:00 Saturday 05:00 - 09:00 Week 2: Monday 05:00 - 09:00 Thursday 05:00 - 09:00 Friday 05:00 - 09:00 Saturday 05:00 - 09:00 **Purpose** - To deliver a great shopping...

  • Customer Assistant

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant - 12hrs permanent Week 1: Monday 05:00 - 09:00 Tuesday 05:00 - 09:00 Thursday 05:00 - 09:00 Week 2: Monday 05:00 - 09:00 Friday 05:00 - 09:00 Saturday 05:00 - 09:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...

  • Customer Service Specialist

    4 weeks ago

    Enniskillen, Co. Fermanagh, United Kingdom EE Retail Full time £12

    Position: Retail AdvisorHours: 15 per weekCompensation: £12.34 per hour plus performance-based commissionAt EE Retail, we embrace individuality. Our stores are places where your unique qualities can shine, allowing you to connect authentically with customers and assist them in discovering the ideal products and services.If you possess a natural curiosity...

  • Customer Service Representative

    4 weeks ago

    Enniskillen, Co. Fermanagh, United Kingdom EE Retail Full time £12

    Position: Retail AdvisorWorking Hours: 15Compensation: £12.34 per hour plus 20% commission on targetsAt EE Retail, we believe in creating an inclusive environment where everyone can thrive. As a Retail Advisor, you will be the face of our brand, connecting with customers and assisting them in finding the right products and services tailored to their...

  • Customer Service Representative

    4 weeks ago

    Enniskillen, Co. Fermanagh, United Kingdom EE Retail Full time £12

    Position: Retail AdvisorWorking Hours: 15Location: EnniskillenCompensation: £12.34 per hour plus 20% commission on targets At EE Retail, we embrace individuality. Our stores are places where you can express your true self, as your unique qualities enhance the connections you create with our customers, guiding them to the ideal products and services. If you...

  • Customer Service Assistant

    3 months ago

    Enniskillen, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for Customer Service Assistants to join our team at High Street, Enniskillen.** **These are** permanent, **part-time positions** wi**th 30 ho**urs a week **guaranteed**.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer...

  • Customer Service Assistant

    2 months ago

    Enniskillen, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for Customer Service Assistants to join our team at High Street, Enniskillen!** **These are** temporary **part-time positions** with 20 & 8 hours a week.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job...

  • Customer Service Assistant

    3 months ago

    Enniskillen, United Kingdom BM Stores Full time

    **B&M Retail are currently recruiting for Customer Service Assistants to join our team at High Street, Enniskillen!** **These are permanent, **part-time positions** with 20 hours a week **guaranteed**.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing...

  • Customer Assistant Operations

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant Operations - 12.25 hrs permanent Sun: 14.30 - 18.30 Fri 17.00 - 21.30 Sat 14.30 - 18.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver...

  • Customer Assistant Cafe

    3 months ago

    Enniskillen, United Kingdom Marks & Spencer Full time

    Customer Assistant Cafe 16 Hours Permanent Week 1 Mon 13.30 - 17.30 Wed 13.30 - 17.30 Fri 11.00 - 15.00 Sat 11.00 - 15.00 Week 2 Sun 13.30 - 17.30 Wed 08.30 - 17.30 Fri 11.00 - 15.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through...