Sales Advisor

3 weeks ago

Norwich, United Kingdom Sofa.com Full time
Sales Advisor - Sofa.com - Norwich

Company Description

About Us:

At Sofa.com we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that's exactly what we provide. With in-house teams from the design development stage right through to our delivery drivers - we can be sure we're giving our customers a truly unique shopping experience and providing a working environment that inspires and motivates our teams to sell our lovely products.
Job Description

We are looking for an enthusiastic, customer focused Sales Advisor to join our team working with Sofa and Amara. This is a 30 hours a week role which requires weekend availability. As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment, always going above and beyond.

Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full rangeMaintaining our high showroom standards and visual merchandising in storeProviding customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offeredChasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-dateBeing a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standardsProactively improving and updating knowledge of product & interior trends
Qualifications

Experience within retail alongside proven experience with interiors/furnitureStrong sales experience and awareness of trends to support the customer in styling their rooms/homesBe ambitious and confident, with a strong can-do attitudeBe enthusiastic and dedicated to providing excellent customer serviceA desire to work as part of a team to generate fresh and innovative ideasProficiency in MS Office and general IT

Additional Information

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Think without limits and take the team with youOwn it and back itNot hesitate and act with purposeBe commercial and customer-focused.

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