Casino Manager
2 weeks ago
Company Description
Grosvenor is on an exciting journey of growth. It's an great time to join us.... More than ever, we're investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.
We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.
Why just work... when you can work, win & grow with us
Job Description
Get a buzz from creating customer experiences which excite and entertain? Pride yourself on being an excellent leader, able to coach and mentor teams to drive results? Then we've got the perfect opportunity for you...
We're looking for a passionate, customer focused Casino Manager to join the team at our fantastic Leicester casino and support the General Manager in developing and implementing a business plan that delivers success for your stakeholders; the customer, the employee, the shareholder, the local community and the regulator.
You will:
Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all hosting activities in the Casino.Support the Management Team in driving the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics.Champion and role model our values of Service, Teamwork, Ambition, Responsibility and SolutionsBe a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements.Develop, coach and mentor a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage with a particular focus on hosting excellenceProactively drive sales and control margin and costs to drive casino profitabilityEnsure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling
Qualifications
Get a buzz from creating customer experiences which excite and entertain? Pride yourself on being an excellent leader, able to coach and mentor teams to drive results? Then we've got the perfect opportunity for you...
We're looking for a passionate, customer focused Casino Manager to join the team at our fantastic Leicester casino and support the General Manager in developing and implementing a business plan that delivers success for your stakeholders; the customer, the employee, the shareholder, the local community and the regulator.
You will:
Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all hosting activities in the Casino.Support the Management Team in driving the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics.Champion and role model our values of Service, Teamwork, Ambition, Responsibility and SolutionsBe a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements.Develop, coach and mentor a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage with a particular focus on hosting excellenceProactively drive sales and control margin and costs to drive casino profitabilityEnsure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling
Additional Information
Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.
The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
-
Casino Manager
4 months ago
Leicester, United Kingdom The Rank Group Full timeCompany Description Grosvenor is on an exciting journey of growth. It’s an great time to join us.... More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places. We aim to excite and entertain all our customers, giving them a memorable experience they will want to...
-
Casino Operations Manager
4 days ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeCasino Manager OpportunityGrosvenor Casinos is seeking a seasoned professional to lead our Leicester casino to success. As a Casino Manager, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.Key Responsibilities:Maximise performance in all areas of the casino,...
-
Casino Operations Manager
4 days ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeCasino Manager OpportunityGrosvenor Casinos is seeking a seasoned professional to lead our Leicester casino to success. As a Casino Manager, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.Key Responsibilities:Maximise performance in all areas of the casino,...
-
Casino Manager
3 weeks ago
Leicester, United Kingdom Grosvenor Casinos Full timeCasino Manager - LeicesterCompany DescriptionGrosvenor is on an exciting journey of growth. It's an great time to join us.... More than ever, we're investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.We aim to excite and entertain all our customers, giving them a memorable experience they...
-
Casino Operations Manager
3 weeks ago
Leicester, Leicester, United Kingdom The Rank Group Full timeAbout The Rank GroupThe Rank Group is a leading gaming and entertainment company that operates a number of casinos and other gaming venues across the UK. We are committed to providing an exceptional customer experience and creating a positive and inclusive work environment for our employees.About the RoleWe are seeking a highly motivated and experienced...
-
Casino Operations Manager
1 week ago
Leicester, Leicester, United Kingdom The Rank Group Full timeAbout The Rank GroupThe Rank Group is a leading gaming and entertainment company that operates a number of casinos and other gaming venues across the UK. We are committed to providing an exceptional customer experience and creating a positive and inclusive work environment for our employees.About the RoleWe are seeking a highly motivated and experienced...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent product and customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent product and customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent product and customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent product and customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a...
-
Casino Operations Manager
1 week ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent product and customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a...
-
Casino Operations Manager
1 week ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent product and customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a...
-
Casino Operations Manager
3 days ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to lead our team at Grosvenor Casinos Limited. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.Key Responsibilities:Develop and implement business...
-
Casino Operations Manager
3 days ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to lead our team at Grosvenor Casinos Limited. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.Key Responsibilities:Develop and implement business...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Rank Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Rank Group. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an exceptional customer experience, and upholding the principles of safer gambling.Key Responsibilities:Lead a team of multi-skilled...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Rank Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Rank Group. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an exceptional customer experience, and upholding the principles of safer gambling.Key Responsibilities:Lead a team of multi-skilled...
-
Casino Table Gaming Manager
4 weeks ago
Leicester, United Kingdom The Rank Group Full timeCompany Description We’re Grosvenor Casinos. Our venues sit at the heart of our communities, offering a safe space for people to play table games, have fun on our slots or relax with friends and enjoy our fabulous food, drink and entertainment. We’re on an exciting journey of growth and it’s the ideal time to join us. More than ever, we’re...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full timeJob OverviewWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos Limited. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and ensuring the highest standards of service and safety.Key Responsibilities:Lead a team of...
-
Casino Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Grosvenor Casinos Limited Full timeJob OverviewWe are seeking a highly skilled and experienced Casino Manager to join our team at Grosvenor Casinos Limited. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and ensuring the highest standards of service and safety.Key Responsibilities:Lead a team of...
-
Cleaner
3 months ago
Leicester, United Kingdom Grosvenor Casino Full timeCompany Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...
