Customer Assistant

3 weeks ago


Oxford Oxfordshire, United Kingdom Marks and Spencer Part time

All the details

Work Pattern

Monday - 1400-2030
Tuesday - 1400-2030
Wednesday - 1400-2030
Saturday - 1600-2030

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.


  • Customer Assistant

    1 week ago


    Oxford, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsDue to the working hours within this vacancy all applicants must be over the age of 18 years. The working pattern for this vacancy is: Tues 2100-0730Wed 2100-0730Thur 2100-0730Friday 2100-0800 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    1 week ago


    Oxford, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsDue to the working hours within this vacancy all applicants must be over the age of 18 years. The work pattern for this vacancy is: Tues 2200-0600Weds 2200-0600Fri 2200-0600 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    1 week ago


    Oxford, Oxfordshire, United Kingdom Marks and Spencer Full time

    All the detailsDue to the working hours within this vacancy all applicants must be over the age of 18 years The work pattern for this vacancy is: Wed 2200-0600Thur 2200-0600Fri 2200-0600 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting...

  • Customer Assistant

    1 week ago


    Oxford, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsDue to the working hours within this vacancy all applicants must be over the age of 18 years. The work pattern for this vacancy is: Tues 2200-0600Thurs 2200-0600Fri 2200-0600 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    3 months ago


    Oxford, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Oxford. Vue Oxford is a modern 9 screen multiplex cinema, based within the Ozone Leisure Park. We are located next door to Oxford United FC and the Kassam Conference & Events Centre. It is advantageous if you are...

  • Customer Assistant

    3 weeks ago


    Oxford, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsWork Pattern Week 1:Sun - 1500-1900Mon - 0600-1400Thu - 1400-2030Fri - 1400-2030 Week 2:Sun - 1500-1900Wed- 0600-1400Thu - 1400-2030Fri - 1400-2030 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products....

  • Customer Experience

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom Crowcon Detection Instruments Ltd. Full time

    Head of Customer Experience Crowcon Detection Instruments Ltd. is looking to recruit to the Operations department a Head of Customer Experience to contribute to delivering company growth goals. This is a local role reporting to the Operations Director. We have been designing and manufacturing life-saving products for 50 years, protecting people from...

  • Customer Experience

    1 week ago


    Oxford, Oxfordshire, United Kingdom Crowcon Detection Instruments Ltd. Full time

    Head of Customer Experience Crowcon Detection Instruments Ltd. is looking to recruit to the Operations department a Head of Customer Experience to contribute to delivering company growth goals. This is a local role reporting to the Operations Director. We have been designing and manufacturing life-saving products for 50 years, protecting people from...

  • Customer Assistant

    22 hours ago


    Oxford, United Kingdom The Boots Company PLC Full time

    Joining us as a Customer Assistant is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this is the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role...


  • Oxfordshire, United Kingdom Shell Budgens Ducklington Full time

    **We are Looking for a customer assistant/ forecourt attendant to join our team here at Shell Ducklington Little Waitrose.** **The shift pattern would be**: Three days a week, including one day at the weekend (6am - 2pm) **Role Responsibility's (not limited too)**: - Work the early morning deliveries. - Clean the Forecourt. - Empty and replace all outside...

  • Customer Assistant

    3 months ago


    Oxford, United Kingdom Lidl Full time

    Part Time and Full Time Summary Part Time - We are recruiting for 16 hours, to work at weekends. Full Time - We are recruiting for 30 hours, with flexibility to work early and late shifts. £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what...

  • Customer Assistant

    3 months ago


    Oxford, United Kingdom Lidl Full time

    Full Time Summary We are looking for people to join our team on 30hr contracts: Shifts: between 05:00am - 23:30pm £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day...

  • Customer Assistant

    3 months ago


    Oxford, United Kingdom Lidl Full time

    Full Time Summary We are looking for people to work on our: Morning Shifts - starting from 05:00 Late Shifts - finishing at 23:00 £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store...

  • Customer Assistant

    3 months ago


    Oxford, United Kingdom Lidl Full time

    Full Time Summary We are looking for people to work across all our shifts: Shifts between: 05:00am - 23:00pm £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or...

  • Customer Assistant

    3 months ago


    Oxford, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** The work pattern for this vacancy is: Sunday 10:00 - 17:00 Monday 10:00 - 18:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete...


  • Oxford, United Kingdom Page Personnel Full time

    Immediate start - Warm and welcoming team **About Our Client**: Working for the Home Office in Oxford. The Customer Service Assistant will: - Capture and digitise information as part of a process. - Act as a first point of contact for customers. - Manage customer expectations, interact, and always display professionalism. - Adhere to the Quality...


  • Oxford, United Kingdom NIOX Full time

    **About NIOX** In order to support these activities we are currently seeking a **Customer Service Assistant.** **Key Responsibilities of Role** The Customer Service Assistant will provide administrative and sales support to the Commercial team for the UK and will proactively lead on all Inside Sales activities. Reporting to the Customer Service Lead,...


  • Oxford, United Kingdom Podium Space Ltd Full time

    Company name: Podium Space Title of position: Customer Service Assistant Position type: Permanent Pay range: Up to £24000pa Location: Longcroft House - Liverpool Street Our people are what make Podium special. Over and above specific experience, we look for team members who share our values and visions. Description of responsibilities: This job...


  • Oxford, United Kingdom Circassia Full time

    **About NIOX** In order to support these activities we are currently seeking a Customer Service Assistant **Key Responsibilities of Role**: The Customer Service Assistant will provide administrative and sales support to the Commercial team for the UK and will proactively lead on all Inside Sales activities. Reporting to the Customer Service Lead, they...


  • Oxford, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes...