1st Line Support

1 month ago

Nottingham, United Kingdom Reed Technology Full time
ICT Manager

  • Job Type: Full-time, Hybrid (2 days in the office)
  • Location: Nottingham
  • Salary: 51k - 55k

An exciting opportunity has arisen for a skilled ICT Manager to lead a dynamic ICT team within a forward-thinking organisation in Nottingham. The role is hybrid, requiring two days a week in the office, and offers a competitive salary. The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support.



Day to day of the role:

  • Lead and develop a high-performing ICT team, providing direction and resources for exceptional service delivery.
  • Drive improvements in customer experience and operational efficiency through the adoption of emerging technologies.
  • Manage ICT contract procurement processes and maintain a thorough understanding of equality issues in employment and service provision.
  • Exhibit strong leadership qualities, including team development, communication, and motivational skills.
  • Work autonomously while leading the team and influencing senior management.
  • Negotiate with internal customers and external suppliers to achieve organisational goals.


Required Skills & Qualifications:

  • Significant experience managing an integrated ICT function at a senior level within a complex organisation.
  • Financial management skills, including budgeting, procurement, and contract management.
  • Ability to present complex technical proposals to a non-technical audience.
  • Proven project and programme management experience.
  • Visionary leadership in creating and implementing an ICT strategy that delivers measurable change.


Desirable:

  • ITIL Qualification.
  • Prince2 Qualification.
  • Management Qualification.
  • Graduate level qualification (or equivalent higher education).


Benefits:

  • Competitive salary package.
  • Hybrid working model for work-life balance.
  • Opportunity to lead innovative projects and make a significant impact.
  • Be part of an organisation that values innovation and trust.

If you are motivated by challenge and wish to join a team that fosters growth and innovation, please apply online today with your updated CV and a cover letter detailing your suitability for the ICT Manager role.

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