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Beauty Therapist/ Consultant, Selfridges, Birmingham
2 months ago
Main Accountabilities
Adhering to the La Prairie Art of Beauty facial guidelines to ensure that standards are consistent and up to date Skillfully marry Art of Beauty and selling skills together to achieve KPI's and sales To build a good client base by identifying customer needs Business planning to ensure the beauty room is maximised around key events and launches Traffic stop with 'new' launches and marketing lead program Invite every customer to sit down and have a skincare consultation Introduce 'Diamond Servicer' to customers Ensure accuracy and compliance of EPOS System for customer records Offer Art of Perfection to ever consumer Ensure events are fully stocked and appropriate customers have been contacted Visual Merchandising:
Ensure the La Prairie's image is maximised in store. Present the beauty room in luxury standard while working with the visual merchandising team to meet company guidelines Ensure the counter is spotlessly clean and well maintained Make certain the counter is fully stocked and that all products are stored by category and shade sequence Applicants for this position must be able to demonstrate the following skills and experience:
NVQ level 3 in Beauty Therapy Experience of providing high quality skincare treatments to clients Client focussed and dedicated to providing a luxury experience Polished, approachable and friendly communication skills Dedicated to achieveing / exceeding KPI's Able to work collaboratively as part of a small team In return, La Prairie offers.
A competitive salary and discretionary commission scheme 33 holiday days (including bank holidays) Generous product allocation & discount Long Service Awards starting with 3 years service A free product to try every time there is a new launch Contributory pension scheme - 5% employer contribution Employee referral bonuses A range of opportunities to develop and grow personally and professionally Access to Retail Trust including virtual GP Services and HAPI app for discounts Annual performance reviews so you know your La Prairie career is going in the right direction Reports to:
Account Manager
