Contract Support in Gorseinon

4 weeks ago


Gorseinon, United Kingdom Local UK Full time

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Contract Support

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

RESPONSIBILITIES

  • Providing support to the client and answer calls and emails in a professional and timely manner
  • Determine the nature, priority of faults based on information provided by the client
  • Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
  • Managing the supply chain and drive them to attend within required SLA's
  • Driving the engineering team to attend to all callouts within required SLA's
  • To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this
  • Raise and assign work orders to relevant resources
  • Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations
  • Promote and maintain CBRE culture throughout teams
  • Monitoring calls received from the customer through to call completion and updating records
  • Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's.
  • Ensure QHSE documentation is maintained and readily available using company systems
  • Manage system as a key user on site including PPM records, reactives and reporting
  • Promote and maintain company culture throughout the team
  • Maintain people records such as new starters, leavers, general staff changes, contact details, etc
  • Effective communication with all levels of internal teams and external customers
  • Familiar with daily operations and the specific scope of the contract
  • Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager
PERSON SPECIFICATION

Education

  • Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.
  • Education to A-Level/HNC standard would be beneficial
Training

  • Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
  • Experience of using Dynamics, Concept, Maximo.
Experience

  • Experience of a similar customer facing role in a medium-sized business.
  • Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Aptitudes

  • Excellent command of the English language demonstrated through good verbal and written communication.
  • Must be detail conscious, accurate and methodical in approach.
  • Strong organizational and communication skills
  • Able to work systematically and use own initiative.
  • Able to work on more than one task at any given time.
  • Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.
Character

  • Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.
  • Reliable, able to complete work within required time frame and manage own deadline requirements.
  • Calm manner able to work under pressure and against rapidly changing demands and priorities.



  • Gorseinon, United Kingdom Aspire Day Nursery Full time

    Working in a busy day nursery setting, looking after an indvidual who nees one to oe assistant to help engage in everyday activities and playing along side freinds, help meet development stages as required must follow nursery policys and procedures must have level 3 or above in childcare must have open dbs (cost met by yourself) additional needs...

  • Receptionist

    1 month ago


    Gorseinon, United Kingdom Milfeddygon ProStock Vets Ltd Full time

    Prostock Vets Ltd are an expanding, independent large animal veterinary practice seeking an enthusiastic team player to add to our existing support team. We are looking to recruit a full-time receptionist for our new **Gorseinon Branch**. The support team provide a wide variety of both front and back-office services working with our farmer clients and...

  • Teaching Assistant

    14 hours ago


    Gorseinon, United Kingdom TeacherActive Full time

    Job Title: Teaching AssistantLocation: GorseinonStart Date: Immediate StartSalary: Between £57.84 - £80.00Are you enthusiastic about working with young children?Do you have previous experience looking after children?Are you passionate about helping young children learn new skills?TeacherActive is thrilled to be working with a wonderful Primary School based...


  • Gorseinon, United Kingdom Workwales Full time

    Work Wales have an exciting new Support Worker position. The company we are working with provides support for people with a disability (learning or physical) to live the life they choose in their own home within the local community. You will be required to promote the independence of the people we support enabling them to develop new skills and friendships...


  • Gorseinon, United Kingdom Brook Street Social Care Full time

    Support Worker Vacancy Position: Support Worker Full Time, Permanent Salary: 12.00 per hour Sleep-in Pay: 67.75 per sleep Must have a full UK driver s licenseAre you ready to make a difference in the lives of those who need it most? Join a passionate team of Support Workers in Swansea and Port Talbot!Your role: Supporting adults with varying needs in a...

  • Appointment Setter

    4 weeks ago


    Gorseinon, United Kingdom Trinity Life Limited. Full time

    Trinity Life Limited is an ever expanding company offering fantastic employment opportunities. Our team of telephone operators act as our booking agents for all of our UK based clients. We are looking for enthusiastic professional people with a high level for attention to customer services to join our expanding team. Our company prides itself on the...

  • Medical Secretary

    1 week ago


    Gorseinon, United Kingdom Hays Business Support Full time

    Your new company You will be working for an NHS Healthboard based in Swansea. The hospital offers on-site parking and is accessible via public transport links.Your new role Typing of clinical related documents from consultants' dictations, including medical reportsFormatting, proofreading and issuing all clinical letters.Taking telephone calls, answering...


  • Gorseinon, United Kingdom TeacherActive Full time

    TeacherActive is proud to be working with a secondary school on a part time basis. This school is known for inspiring learning, enriching lives and delivering success and has recently celebrated many successful years in education and training. This largely populated school works with many charities in the surrounding area.This school is looking to take on a...


  • Gorseinon, United Kingdom Hays Business Support Full time

    Your new company Your new company is a barristers' chambers located in Swansea. Our client is seeking a proactive, hard-working and professional individual to join their team as a Barristers Fees Clerk. Our client is keen to receive applications from individuals with experience in the legal sector and/or finance, although additional training will be...


  • Gorseinon, City and County of Swansea, United Kingdom Hays Business Support Full time

    Your new company Your new company is a barristers' chambers located in Swansea. Our client is seeking a proactive, hard-working and professional individual to join their team as a Barristers Fees Clerk. Our client is keen to receive applications from individuals with experience in the legal sector and/or finance, although additional training will be...

  • Chefs in Gorseinon

    1 week ago


    Gorseinon, City and County of Swansea, United Kingdom Blue Arrow Full time

    Blue Arrow Swansea are looking for all levels of chef to join our busy workforce.We cover a vast range of clients from schools, carehomes, contract caterers, hotels, pubs and even hospitals. Choose shift patterns to suit your lifestyle, from 6 hours per week to 70Own transport is ideal but not necessary. Fantastic rates of pay starting from 15phMinimum 2...

  • Chefs in Gorseinon

    1 week ago


    Gorseinon, United Kingdom Blue Arrow Full time

    Blue Arrow Swansea are looking for all levels of chef to join our busy workforce.We cover a vast range of clients from schools, carehomes, contract caterers, hotels, pubs and even hospitals. Choose shift patterns to suit your lifestyle, from 6 hours per week to 70!Own transport is ideal but not necessary. Fantastic rates of pay starting from 15phMinimum 2...


  • Gorseinon, United Kingdom Local UK Full time

    CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Swansea South Wales As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with...


  • Gorseinon, United Kingdom Prospero Teaching Full time

    ABOUT THE SCHOOL Prospero Teaching are looking for a PE Teacher for a Secondary school in Swansea. The role available is full time, starts immediately and is a long term role.The school is a mainstream Secondary School.The position is open to both NQT's and experienced teachers. Depending on performance the school would look at extending the contract....


  • Gorseinon, United Kingdom TeacherActive Full time

    Teaching Assistant Needed in the Swansea area. Have you received training as a teaching assistant or have experience in this role? Do you have any transferable skills? Do you have a calm and nurturing approach?TeacherActive require a Teaching Assistant experienced in working with Secondary aged students to work in a school catering for a variety of needs,...


  • Gorseinon, United Kingdom MM Search Full time

    Optical Express is a provider of ophthalmology services including laser eye surgery, cataract surgery and lens replacement surgery in the United Kingdom and Europe. For over 30 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued...


  • Gorseinon, City and County of Swansea, United Kingdom Randstad Construction and Property Full time

    Are you an experienced Maintenance Electrician seeking a rewarding opportunity in Swansea? Our client, a reputable company in the facilities management sector, is actively seeking a skilled individual to join their dynamic team. Benefits: 34,000 salary25 days holiday, plus 8 bank holidaysMonday to Friday shift patternCall-out rotaPlenty of overtime...


  • Gorseinon, United Kingdom Randstad Construction and Property Full time

    Are you an experienced Maintenance Electrician seeking a rewarding opportunity in Swansea? Our client, a reputable company in the facilities management sector, is actively seeking a skilled individual to join their dynamic team. Benefits: 34,000 salary25 days holiday, plus 8 bank holidaysMonday to Friday shift patternCall-out rotaPlenty of overtime...

  • Lettings Negotiator

    1 month ago


    Gorseinon, United Kingdom John Francis Full time

    Uncapped Commission - Career Progression We’re looking for a highly motivated **Estate Agent**to join as a **Lettings Negotiator **to complement our fantastic residential Lettings team in **Gorseinon**working in our well known **John Francis** estate agency. **What's in it for you as our Estate Agent / Lettings Negotiator?**: - Industry leading **training...


  • Gorseinon, United Kingdom John Francis Full time

    Uncapped Commission - Career Progression We’re looking for a highly motivated **Trainee Estate Agent / Trainee Sales Negotiator **to complement our fantastic residential sales team in **Gorseinon**working in our well known**John Francis**estate agency. **Why join us as anTrainee Estate Agent / Trainee Sales Negotiator ?**: - Industry leading **training...