Appointed Representative Oversight Manager
1 month ago
At Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for anambitious Appointed Representative Oversight Manager to be instrumental in ensuring that the Appointed Representatives of Frasers Group companies are effectively onboarded and overseen to provide consistent assurance to FGFS senior management that the Appointed Representative network is compliant with regulatory requirements and are consistently providing good customer outcomes.
Key Responsibilities
Own the end-to-end due diligence process for new Appointed Representatives (‘ARs’), including relationship management and training of fascia Approved Persons.Where challenges in people, processes, systems and data are identified within the context of AR due diligence, work with FGFS and Appointed Representative stakeholders to ensure that any identified gaps are appropriately addressed (e.g. in respect of regulated complaints record keeping & handling).Support the submission of AR notifications and associated Approved Person applications to the FCA.Working with 1st line business owners and FGFS Risk & Compliance to ensure that robust Consumer Duty outcomes MI is available for all ARs.Assist in the drafting of formal updates and recommendation papers for the FGFS Conduct Risk Forum and Executive Risk Oversight Committee.Ongoing oversight and stakeholder managementUndertaking monthly reviews of complaints, online reviews, customer feedback and broader customer outcome MI to gain assurance (or otherwise) that all ARs are meeting the expectations under the Consumer Duty.Supporting and undertaking quarterly risk-based mystery shopping exercises within AR physical premises, including (i) working with FGFS/Frasers Group data teams to automate the data collection & analysis process, and (ii) recommending a proposed sample population for the next quarter for approval through governance - balancing considerations of risk and strategic resource planning.Working with the Frasers Plus account managers/L&D to optimise the in-store Frasers Plus model while ensuring that suitably robust risk-based oversight arrangements are maintained.Overseeing training completion MI to ensure that AR colleagues/people are effectively trained to: (i) introduce the Frasers Plus product, and (ii) identify regulated complaints and action the same in accordance with the documented process.Conducting regular Approved Person check in calls and regulatory updates to support Approved Person oversight and the continual professional development of the same.Producing AR oversight packs for FGFS governance to ensure that any emerging risks in respect of the AR network’s compliance (including from regulatory, conduct or resource perspectives.
We have other current jobs related to this field that you can find below
-
Appointed Representative Oversight Manager
1 month ago
Accrington, Lancashire, United Kingdom Frasers Group Financial Services Full timeJob DescriptionAt Frasers Group Financial Services, we are constantly evolving & transforming, and we now have an exciting and rewarding opportunity for anambitious Appointed Representative Oversight Manager to be instrumental in ensuring that the Appointed Representatives of Frasers Group companies are effectively onboarded and overseen to provide...
-
Impres (Imsk) Appointments
4 weeks ago
Accrington, United Kingdom East Lancashire Hospitals NHS Trust Full time37.5 hours permanent An exciting opportunity has arisen to work as part of an established team in the Telephone Booking Centre and/or on Reception, within the IMPReS service. IMPReS is the integrated Musculoskeletal, Pain Management and Rheumatology service The post holder will be based at Accrington Pals Health Centre, Telephone Booking Team delivering...
-
Impres (Imsk) Appointments
2 weeks ago
Accrington, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full time37.5 hours permanentAn exciting opportunity has arisen to work as part of an established team in the Telephone Booking Centre and/or on Reception, within the IMPReS service. IMPReS is the integrated Musculoskeletal, Pain Management and Rheumatology serviceThe post holder will be based at Accrington Pals Health Centre, Telephone Booking Team delivering out-...
-
Estate Agent valuer
2 weeks ago
Accrington, United Kingdom Grand Recruitment Full timeOur client are a well established and busy high street estate agency who are currently on the lookout for an experienced estate agent valuer The ideal candidate will be ambitious, hardworking and hungry to sell, with strong local knowledge and previous experience as an estate agent valuer. As the valuer you will be attending prearranged appointments for...
-
Electrical Operations Manager
4 weeks ago
Accrington, United Kingdom Snowdon Recruitment Ltd Full timeSnowdon Recruitment are working with one of the UKs most trusted sustainability companies who are looking for an Operations Manager to support their on-going growth. This is a role with a company who will look to offer a lifelong career.Your main responsibilities will be: * Lead and support the operations department to ensure high standards of delivery for...
-
Electrical Operations Manager
4 weeks ago
Accrington, United Kingdom Snowdon Recruitment Ltd Full timeSnowdon Recruitment are working with one of the UKs most trusted sustainability companies who are looking for an Operations Manager to support their on-going growth. This is a role with a company who will look to offer a lifelong career. Your main responsibilities will be: * Lead and support the operations department to ensure high standards of delivery...
-
Electrical Operations Manager
4 weeks ago
Accrington, United Kingdom Snowdon Recruitment Ltd Full timeSnowdon Recruitment are working with one of the UKs most trusted sustainability companies who are looking for an Operations Manager to support their on-going growth. This is a role with a company who will look to offer a lifelong career.Your main responsibilities will be: * Lead and support the operations department to ensure high standards of delivery for...
-
Housing Management Worker
3 weeks ago
Accrington, United Kingdom Brook Street Full time**Housing Management Worker - Accrington** **£22,000 per annum** **Monday - Friday 37.5 hours** Are you passionate about making a difference to a person's everyday life? Do you want to work in a rewarding role with no two days being the same? Then this is the opportunity to join our clients supportive team managing your own workload and helping on the...
-
Housing Management Worker
3 weeks ago
Accrington, United Kingdom Brook Street Full time**Housing Management Worker - Accrington** **£22,000 per annum** **Monday - Friday 37.5 hours** Are you passionate about making a difference to a person's everyday life? Do you want to work in a rewarding role with no two days being the same? Then this is the opportunity to join our clients supportive team managing your own workload and helping onthe...
-
Receptionist
4 weeks ago
Accrington, United Kingdom LET Education Trust Full timeThe Hollins, part of the LET Education Trust is seeking to appoint a highly motived and dedicated School Receptionist to support our school. The receptionist is the first point of call for visitors to the school, parents, staff and children. As the ’face’ of the school the receptionist should be welcoming, personable, helpful and able to represent the...
-
Receptionist
2 weeks ago
Accrington, Lancashire, United Kingdom LET Education Trust Full timeThe Hollins, part of the LET Education Trust is seeking to appoint a highly motived and dedicated School Receptionist to support our school. The receptionist is the first point of call for visitors to the school, parents, staff and children. As the 'face' of the school the receptionist should be welcoming, personable, helpful and able to represent the school...
-
Customer Service Representative
1 week ago
Accrington, United Kingdom EE Full timeIf you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll...
-
Sales Representative
2 weeks ago
Accrington, Lancashire, United Kingdom Media Village Full timeWe are looking for an enthusiastic go-getter to add to our dynamic sales team at Media Village. The perfect person will be eager to learn, hungry to earn and motivated to help us grow the business from the front.You will be selling various marketing solutions to companies big and small from both a long-established customer database and your own new client...
-
Clinical Lead
3 weeks ago
Accrington, United Kingdom Lancashire Women Full time**Overview** The post holder will be responsible for the clinical leadership of Lancashire Womens’ Mental Health services ensuring therapeutic delivery is in compliance with quality and safety standards with strategic oversight for effective clinical supervision for staff. The role will have responsibility to improve and maintain clinical policies and...
-
Head of Finance
3 weeks ago
Accrington, United Kingdom Lancashire Women Full time**Overview** Head of Finance (Hof) is responsible for the financial management and statutory reporting requirements of Lancashire Women including but not limited to: - Development and implementation of a comprehensive financial strategy that supports the delivery of Lancashire Women's strategic objectives; - Ensuring that the longer-term benefits and risks...
-
Executive Administrator
4 weeks ago
Accrington, United Kingdom Lancashire Women Full time**Key Purpose** To provide executive administration in support of Board Governance and CEO and ensure the highest level of administrative support. Line Management of Administration Officers and oversight of all administration activities and quality in collaboration with Senior Administrator/Data Protection Officer. Provide contingency for Senior...
-
Accrington, United Kingdom East Lancashire Alliance Full timeJob summary Job Summary: It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either inperson or via the telephone. To facilitate patients accessing the...
-
School Receptionist
4 weeks ago
Accrington, United Kingdom Lancashire County Council Full time**Ref** - 191124**Number of Posts** - 1**Grade** - Grade 3.**Salary** - £22737 to £ 23114 Annual pro-rata salary - £18,911.78**Term** - Full-time.**PerM/FTC** - Fixed Term Contract.**Required** - (ASAP ).**Hours** - 37 hours a week.**Closing Date** - 21/03/2024.Location The Hollins, Hollins Lane, Accrington, Lancashire, BB5 2QY (804 on roll) Tel: 01254...
-
Bookkeeper / Management Accountant
2 weeks ago
Accrington, Lancashire, United Kingdom Spencer Clarke Group Full timeIf you're searching for a rewarding and fulfilling career opportunity, look no further. Spencer Clarke Group are working alongside awell-establishedfirminAccrington to appoint a talentedBookkeeper/Management Accountanton a permanentbasis.AsBookkeeper/Management Accountant, you'll play a vital role inhelping 1,000 business owners achieve their dreams by...
-
Orthotics Patient Administrator
3 weeks ago
Accrington, United Kingdom East Lancashire Hospitals NHS Trust Full timeAn opportunity has arisen for an person with admin experience to join the well established Orthotic team here at East Lancashire Teaching Hospitals NHS Trust. The successful applicant will join the team of 8 Orthotists and 1 Orthotic assistant and 7 admin staff to deliver excellent care to inpatients and outpatients across East Lancashire. Working closely...
