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Reception Team Leader
3 months ago
Receptionist Team Leader
First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see and sometimes the last before they depart. From reception, you will support the team to ensure that every guest gets a warm, vibrant Village Hotel Club welcome. You will support in training your teams to become the Guru's of the hotel offering and the local area. Nothing is too much trouble. Creating a can do attitude so our guests know that nothing is too much
Work, Grow, Play Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits* such as...
Complimentary full leisure club membership for you and a family member or friend worth 1500 annually.
Employee Discount on overnight stays at Village Hotels starting from 35 based on 2 sharing
50% discount on Food and Drink purchased on or off shift at any Village Hotel
Exciting training platform with gamified learning
Discounts and cashback offers on many High Street Brands
A range of Well-being and Healthcare benefits
Financial wellbeing support via Salary Finance
Employee Assistance Programme
Flexible working hours
A fun, supportive and inclusive work environment with loads of Development opportunities
Regular team events with our BIG People days monthly
Excellent Reward and Recognition Incentive schemes
Monthly well-being programme for all employees to support your mental health
Anniversary rewards for key milestones of service
Holiday Purchase scheme
Birthday day off
Electric car salary sacrifice scheme
*T&C's apply based on your contract
But what we need from you...
-Personality, and bags of it
-A great memory, to add that personal touch for returning guests
-Proactive problem solver
-A passion for delivering the best guest experience
-Strong communication
-Team player and ability to partner with other departmentsCome and be part of something new & something special - Work, Grow & Play the Village Way