Training and Competency Manager

4 weeks ago


Croydon, United Kingdom Isio Full time

We're growing and want you to be a part of our journey.

As an integral member of our team, the chosen candidate would assume the role of Training and Competence Manager at Isio. In this capacity, they will manage our firm's adherence with the guidelines and regulations stipulated by the Financial Conduct Authority (FCA).

This role can be based in any of our regional city centre offices, with a hybrid workstyle.

Role and Responsibilities

  • Implement and oversee effective Training and Competence (T&C) regime in line with FCA regulations for retail and professional client businesses.
  • Understand, interpret, and communicate complex rules and regulations to colleagues with varying levels of understanding of regulatory complexities.
  • Maintain and improve internal control systems to ensure compliance with FCA standards.
  • Identify the training needs at all levels, design and implement tailored training programmes to embed regulatory requirements into daily workflows.
  • Provision of advice and support on competence and training matters associated with new business initiatives and projects.
  • Regular reporting on the effectiveness of the T&C regime to the Senior Management, highlighting any areas of potential risk.
  • Manage, guide and mentor all employees towards achieving their competence.

Experience and Competencies Required

  • Proven experience as a Training and Competence Manager or a similar role in a Financial Services environment, preferably with businesses supporting retail clients.
  • Sound knowledge of FCA regulations, preferably within the pensions industry.
  • Excellent communication and interpersonal skills to interact with individuals at all levels.
  • Strong training and development skills with a proven track record.
  • Proficiency in MS Office, with proficient reporting abilities.
  • Strong analytical and problem-solving skills.

Education and Qualifications

  • Professional qualifications in a relevant area will be considered as an advantage.

We encourage candidates who are certified competent under FCA guidelines to apply for this position. The Training and Competence Manager position requires a high level of organisational, strategic, and motivational skills, with a strong focus on developing and maintaining FCA training programs across Isio.

What we offer you

Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this.

On top, we also offer:

  • A competitive remuneration package, including a bonus scheme.
  • A defined contribution pension scheme.
  • Life insurance.
  • Healthcare benefits.
  • Income protection benefits.
  • 25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas.
  • Corporate Social Responsibility (CSR) allowance
  • Flexible working opportunities.
  • A flexible benefits package.
  • Internal development programmes including (technical and non-technical) training support and mentor programmes.
  • Where required study support including study days, materials and exam entry support.

Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.



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