Housing Officer

6 days ago


Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time
Viewpoint Housing Association (VHA) is a registered non-profit making organisation providing a range of general needs housing, supported housing and care services for older people in Edinburgh, the Lothians and Fife.

Our customers are at the heart of what we do and we are creating a culture of continuous improvement in the services we deliver and we want them to choose us as their preferred landlord and care home provider.

We are seeking a highly motivated Housing Officer to join our Neighbourhood Team, delivering high quality customer focused housing. You must put our customers at the heart of everything, take personal pride and responsibility for delivering great outcomes for our customers and our business. If you have the desire and drive to achieve creative solutions then this is the role for you.

You would be based at our Head Office in the Grange area of Edinburgh and provide a generic housing management service within a patch of approximately 350 properties within Edinburgh and Fife.

Reporting directly to your locality Housing Team Leader, you will be responsible for providing an efficient and effective front-line service, delivering high quality housing management services to VHA’s tenants across all tenure types and support, manage and develop the senior co-ordinator within your area of responsibility.

You will deliver excellent performance results that meet the strategic objectives of VHA within a culture that demands high level tenant engagement, therefore you will be visible and well known within the communities in which you work.

You will deliver high quality, responsive services offering personalised solutions for our tenants, reporting colleagues and the communities in which you work.

You will be naturally customer focussed and have a 'can do' attitude to ensure that our customers’ experience of services remain positive. You will understand the importance of working with our partner agencies to achieve great outcomes for the organisation and our tenants.

The successful candidates will work with colleagues from a variety of backgrounds, applying an approachable and solution-oriented style and will be keen to support and drive the development of a positive working culture across Viewpoint, representing the organisation in all that they do.

To be successful in this role you will bring:-

* Experience in the delivery of effective and efficient customer-focused housing management.

* Experience in the management and development of staff teams in the delivery of housing management services.

* Excellent interpersonal skills with a high levels of organisational, facilitation and communication skills.

* High levels of ICT literacy with the ability to break down and present complex information to a variety of audiences visually, verbally and in writing.

This post is subject to membership of the Protection of Vulnerable Groups Scheme, therefore you will be required to complete a PVG check and Viewpoint will cover the fee associated with this.

You will receive a generous reward package, which includes:

* 7 weeks holidays including public holidays

* Training opportunities

* Attractive pension scheme

* Essential car user allowance

* Bluelight Card Discounts

For a comprehensive list of the essential and desirable criteria required for the posts, please refer to the relevant Job Description and Person Specification attached.

How to Apply

To apply for the vacancy you must complete our online application form - we do not accept CV's.

When completing the form please refer to our Job Description and Person Specification as we are looking for you to evidence and demonstrate in the personal statement section of our online application why you are the best person for this role.

Closing Date: Sunday, 14 July 2024

Interviews: Tuesday, 23rd July 2024
  • Housing Officer

    1 week ago


    Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time

    Viewpoint Housing Association (VHA) is a registered non-profit making organisation providing a range of general needs housing, supported housing and care services for older people in Edinburgh, the Lothians and Fife.Our customers are at the heart of what we do and we are creating a culture of continuous improvement in the services we deliver and we want them...

  • Housing Officer

    1 week ago


    Edinburgh, Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time

    Viewpoint Housing Association (VHA) is a registered non-profit making organisation providing a range of general needs housing, supported housing and care services for older people in Edinburgh, the Lothians and Fife. Our customers are at the heart of what we do and we are creating a culture of continuous improvement in the services we deliver and we want...

  • Housing Officer

    6 days ago


    Edinburgh, Edinburgh, United Kingdom Scottish Federation of Housing Associations Full time

    Salary - £38,660.70 plus essential car user allowanceContract Type – Full-Time, PermanentHours of Work hours per week - Monday to FridayLocation - Edinburgh (Blended - Head Office, locality Hubs)Job DescriptionWe are seeking a highly motivated Housing Officer to join our Neighbourhood Team, delivering high quality customer focused housing.You must put our...


  • Edinburgh, United Kingdom Ark People Housing Care Full time

    **Job Title**: Senior Housing Services Officer - Full time 37 hours **Location**: Edinburgh/ Hybrid **Salary**:£39,354.72** Ark is a major provider of Care and Support to people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services get the very...

  • Housing Officer

    7 days ago


    City of Edinburgh, United Kingdom Scottish Federation of Housing Associations Full time

    Salary - £38,660.70 plus essential car user allowanceContract Type – Full-Time, PermanentHours of Work - 34.5 hours per week - Monday to FridayLocation - Edinburgh (Blended - Head Office, locality Hubs) Job DescriptionWe are seeking a highly motivated Housing Officer to join our Neighbourhood Team, delivering high quality customer focused housing. You...

  • Housing Officer

    3 weeks ago


    Edinburgh, United Kingdom Blackwood Homes and Care Full time

    **Salary** £33,848 - £36,592 **Contractual hours** 35 **Basis** Full Time **Region** East **Package** THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP **Job category/type** Housing **Date posted** 02/05/2024 **Job reference** REQ00012423 **HOUSING OFFICER (East Region)** £33,848 - £36,592 per annum 35-hours per week (Driver...

  • Housing Officer

    4 days ago


    Edinburgh, United Kingdom Link Group Limited Full time

    **Housing Officer (2 x posts)** Post 1 Edinburgh - Fixed term for 6 months to cover substantive postholder on secondment. This post is based at Link’s Edinburgh Office Post 2 Falkirk - Fixed term for 6 months to cover substantive postholder on secondment. This post is based at Link’s Falkirk Office. Hybrid working is available for both of these...

  • Housing Officer

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Pinnacle Group Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

  • Housing Officer

    2 months ago


    Edinburgh, Edinburgh, United Kingdom Pinnacle Group Full time

    Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

  • Housing Officer

    1 month ago


    Edinburgh, United Kingdom West Dunbartonshire Council Full time

    Job Description This post of Housing Officer within Housing Operations encompasses a range of existing tasks & roles which will be delivered through an enhanced, multi-disciplined generic Housing Officer job profile and associated service delivery model. The post delivers a robust pre- tenancy and ongoing tenancy case management role aimed at...

  • Housing Officer

    4 weeks ago


    Edinburgh, United Kingdom Bridge of Hope Full time

    Based in Edinburgh, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for a 3 month period, however the role could last longer and will offer hybrid working. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in...

  • Housing Officer

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Pertemps Full time

    Pay: £16.37 Per hourShifts: Monday to Friday, 36 hours per weekContract Type: Temporary Ongoing until March 2025Location: The Gyle, EH12We have available positions as a Housing Officer for a local council. This role entails assisting in the Ukrainian resettlement programme. This is an office based role and duties include:Contacting clients in accommodation...


  • Edinburgh, United Kingdom Link Group Limited Full time

    **Housing Services Officer** This post is based at Link Housing's Edinburgh office. However, hybrid working is available with this role. **The Role** At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and...

  • Psl Housing Officer

    3 weeks ago


    Edinburgh, United Kingdom Link Group Limited Full time

    **PSL Housing Officer (2 posts)** Post 1 - 37.5 hours per week, Monday to Friday - Fixed term to cover substantive post holder on secondment. Post 2 - 24hrs hours per week, Wednesday, Thursday and Friday - Fixed term for maternity leave cover. These posts are based at Link’s Edinburgh office. **The Role** At Link, people are at the heart of everything...

  • Psl Housing Officer

    2 weeks ago


    Edinburgh, United Kingdom Link Group Limited Full time

    **PSL Housing Officer (2 posts)** Post 1 - Permanent Post 2 - Fixed Term for 12 months to cover maternity leave **Salary**: £38,250.00 to £43,801.00 per annum (dependent on skills and experience) These posts are based at Link’s Edinburgh office. Hours of work: 37.5 hours per week, Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4pm **The...


  • Edinburgh, Edinburgh, United Kingdom Link Group Limited Full time

    Housing Services OfficerThis post is based at Link Housing's Edinburgh office. However, hybrid working is available with this role.The RoleAt Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach...

  • Housing Officer

    1 week ago


    Edinburgh, Edinburgh, United Kingdom City of Edinburgh Council Full time

    Job Description Place Housing Officer - Fixed term for 12 months East Neighbourhood Centre Salary: £30, - £36, per year Hours: 36 per week Provide a range of housing management and information and advice services to improve the quality of life of our customers, including tenants, homeless people and residents and neighbours of our tenants' homes....

  • Housing Officer

    7 days ago


    Edinburgh, United Kingdom City of Edinburgh Council Full time

    Job Description Place Housing Officer  East Neighbourhood Centre Salary: £30, - £36, per year Hours: 36 per week Provide a range of housing management and information and advice services to improve the quality of life of our customers, including tenants, homeless people and residents and neighbours of our tenants’ homes. The role will also...

  • Housing Officer

    3 weeks ago


    Edinburgh, United Kingdom City of Edinburgh Council Full time

    Job Description Place Housing Officer - Fixed term for 12 months East Neighbourhood Centre Salary: £30, - £36, per year Hours: 36 per week Provide a range of housing management and information and advice services to improve the quality of life of our customers, including tenants, homeless people and residents and neighbours of our tenants’...


  • Edinburgh, Edinburgh, United Kingdom Link Group Limited Full time

    Housing Services OfficerThe RoleAt Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.Working as part of an area team our Housing Services Officers are responsible for providing the...