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Trainee Electronics Field Service Engineer

4 months ago

City, United Kingdom Concept Resourcing Full time

Have you recently graduated in Electronics?

A market leading medical company has the ideal role for you as a Trainee Field Service Engineer working on Digital Imaging equipment

The training will be in Sheffield and the role will progress to be field based so a drivers licence is essential.

Any experience in electronics, especially within the imaging sector would be a huge advantage

Responsibilities

  • Provide comprehensive maintenance and service for medical imaging equipment on a number of multi-vender systems.
  • Provide telephone assistance and field visits where and when required throughout the assigned region and when required throughout the UK
  • Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing
  • Provide professional and regular information to the customer on related service call.
  • Build good working relationship with customers / users of the equipment.
  • Collaborate with customer service and management teams to maintain company's high service quality standards.
  • In addition there will be occasional assistance needed engineering support on other modalities
  • Compliance with health and safety regulations, fire and environmental protection.

Key Accountabilities

  • Troubleshoot, analyze and repair systems failures to maintain Elapsed Time to Repair (ETTR) and Systems Uptime standards by completing repairs immediately and efficiently.
  • Perform preventative maintenance and repairs on diagnostic imaging systems in accordance with defined company schedule.
  • Support customers, Develop good customer contacts and communication
  • Prioritise multiple demands, as required
  • Ensure contractual Key Performance Indicators are met
  • General duties to ensure operational delivery and patient safety
  • Maintain accurate records
  • Maintain essential stock
  • Attend training courses as required attaining the required grades