Deputy Manager
7 days ago
YHA Brecon Beacons are looking to recruit a Deputy Manager for 42.5 hours per week.
We are a very busy little hostel on the edge of Pen Y Fan within a beautiful 15 acre woodland. Under a new manager we are striving for an efficient but friendly team. As a Deputy manager within a small hostel the tasks can be very varied and it is necessary to work in all parts of the business. It is definitely not a desk job, a great benefit would be a good knowledge of catering and kitchen compliance as we do have a very busy food and beverage offering.
What can YHA offer you?
YHA Brecon Beacons is somewhere a little different, certainly not your average office. YHA offers a fantastic benefits package including:
We pay between £28487 AND £31939 per annum, dependent on experience
You will get access to YHA’s staff discount and cash back portal
Free YHA Membership each year
10 nights free hostel stays per year for you and up to 3 friends or family
There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.
What will you be doing as Deputy Manager?
Our deputy managers support the hostel manager with the day-to-day operational management of the hostel and in delivering an excellent customer experience.
You will contribute towards the achievement of targets across all aspects of the hostel operation including food and beverage, and will be responsible for maximising revenue whilst controlling expenditure
You will have support the hostel manager by managing a team of employees and occasional volunteers.
You’ll also contribute to the team effort in the day-to-day operation of the hostel, undertaking housekeeping, reception, and food and beverage tasks on a daily basis.
What Skills and Experience do you need to be a Deputy Manager?
Our Deputy manager role requires flexibility to cover different shifts and tasks. It’s an advantage but not essential that our team members have worked in a face-to-face role with customers previously. Experience in hospitality or customer service is desirable, including the management and delivery of a quality service.
Our Deputy Managers are responsible for supporting the management of an operational budget and delivery of KPI’s, therefore, previous leadership experience and experience managing budgets is desired.
Food safety level 2 and APLH level 2 qualifications would be desirable but not essential.Experience / working knowledge of managing varying pressures, including significant peaks in workload demands and experience of managing a team is essential.
Duties vary so good communication skills, excellent timekeeping and basic IT skills are advantages.
Knowledge and understanding of YHA’s core purpose and experience of working in a team are beneficial.
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