Delivery Manager

1 month ago

Greenwich, United Kingdom University of Greenwich Full time

Location: Greenwich Campus

Interview date: Monday 17th June 2024

Apprenticeships play a key part in the University’s 2030 strategy ‘Education without Boundaries’ and we have ambitious plans to grow our apprenticeship provision across all faculties.

We are looking to appoint 2 Delivery Managers to ensure the smooth running of our internal apprenticeship processes, while being responsive to employer requirements and statutory compliance. This role will ensure excellent customer service is delivered to learners and employers, as well as advice and guidance to academic colleagues. The roles will be aligned to one of the following faculties:

  • Faculty of Education, Health and Human Sciences
  • Faculty of Science and Engineering

We are looking for applicants with drive and passion, with the ability to negotiate and deliver a service that interacts with complex internal and external processes to deliver excellent outcomes. Providing direction and line management to the Senior Apprenticeship Administrator(s), you will be responsible for allocating resource to ensure consistent and effective service delivery.

A collaborative approach is essential to the success of the role, with the postholder expected to be comfortable working with a diverse array of internal and external stakeholders, managing a busy workload, and complex network of stakeholders.

Please note, there is a minimum requirement of 2 days a week working onsite, one of which will be a fixed day at the Greenwich Campus.

For an informal discussion about the post please contact  Gianina Harvey Brewin g.harveybrewin@greenwich.ac.uk Associate Director Employability and Apprenticeships Or Anna McMenamin a.mcmenamin@greenwich.ac.uk Associate Director Employability and Apprenticeships (job share)

Should you have any recruitment related queries please contact the People Directorate Operations Team on peopleoperations-emp@greenwich.ac.uk

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university’s working principles: Working Principles and Guidelines | Documents | University of Greenwich

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies - Jobs at Greenwich

Employment Visa: Under the UK Government Points Based System scheme this role does not meet the criteria to be sponsored for a Skilled Worker Route application.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from protected characteristic(s), who are currently under-represented within the University of Greenwich at these levels/within these areas.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

Further details: Job Description & Person Specification

£37,099 to £42,978 plus £5,269 London weighting per annum

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