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Account Manager

2 months ago

City, United Kingdom Prospex Recruitment Full time

Account Manager - Packaging

Location: London (Hybrid - 2 Days In Office)

Salary: DOE

Company: A full-service packaging and branding agency.

Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.

  • Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
  • Ensure all key dates in the project critical path are met and that the client and
  • Participate in meetings with existing clients and internal teams
  • Answering client queries/ dealing with issues/ managing client expectations
  • Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.
  • Ensures high quality standards in all client deliverables
  • Coordinate client-specific projects throughout the lifecycle
  • Managing creative projects from initial concept to completion, on time and budget
  • Creating job briefs and booking in jobs
  • Dealing with client queries and complaints whilst project managing ongoing projects
  • Visiting clients on and off site

Requirements:

  • Experience working within a packaging agency or manufacturer
  • Account / Project Management experience
  • Packaging retail experience - FMCG accounts
  • Confident presentation skills
  • Good commercial awareness and previous experience of client financials - raising quotes and invoicing projects
  • Ability to manage multiple projects
  • Experience of working in a deadline driven, fast paced environment
  • Must be proactive, forward thinking individual with a can do attitude
  • A flexible and accommodating team player who is client centric
  • Must be friendly and approachable at all times

Apply

Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM