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Quote Administrator
2 months ago
Quote Administrator - Cookstown The company: Our client an award-winning organisation based in Cookstown is firmly established as one of Europe's largest manufacturing organisations and is a market leader in their industry. They are a family run company and have successfully been trading for over 30 years and now have sites across Europe. Due to expansion they are recruiting for a Quote Administrator on a permanent basis. Hours of work are Monday-Friday 9-5. Salary is negotiable up to £28k depending on experience Key Responsibilities: As Quote Administrator duties include: ? delivering excellent levels of customer service ? building strong working relationships with existing and potential customers ? logging all requests for quotations from multiple sources ? collaborating with internal teams to support the delivery of technically accurate, timely and commercially astute quotations ? Serve as the first point of contact for quotations requests from existing and potential customers - internal and external ? Communicate effectively via email, on the phone and in person ? Instil and maintain a customer service culture (internal and external) where the customer always comes first ? Register quotation requests on the company's Customer Relationship Management (CRM) system within agreed timeframes ? Understand customer requirements to support the provision of accurate and time-sensitive quotations ? Classify quotations requests to support prioritisation and work flow ? Prepare and maintain a repository of templates and response content for managing enquiries ? Collaborate and communicate with internal teams to ensure quotations are complete, accurate and maximising business opportunities What you get in return You will get an excellent starting salary circa £28k, hybrid working, 32 days holidays, 5% pension and excellent career progression with a leading engineering firm. If you are interested in this role please call Brian in Hays on or email cv Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: customer service planning administration Benefits: negotiable
