Securities Services, Product Development- Depository Services Program Manager, Vice President
3 weeks ago
JPMorgan Securities Services is in the process of re-engineering core platforms. One business area in need of transformation is Depository Services, a product area which performs a critical risk and regulatory oversight function for Securities Services clients across multiple jurisdictions.
Job Summery:
This role is to lead the global Product Development team responsible for driving the strategic transformation of the Depository Services product, ensuring that key functions such as Due Diligence, Record Keeping & Asset Verification and Investment Compliance are performed in an optimal manner and ensuring a best-in-class client experience in delivering the service offering. You will have a primary focus on the Depository Services business, while also coordinating across the wider Securities Services organization to drive swift adoption of the platform and any required changes to operating models. Your completion of this multi-year initiative will allow the business to close product gaps, improve client experience, improve internal controls, reduce costs, and rapidly adapt to business and regulatory change.
Importantly, this role will provide you with the foundational experience and cross-business visibility that can serve as a segue to additional transformation opportunities in the Securities Services Product Development organization
Job Responsibilities:
- Lead a multi-location team
- Partner with product leads in Securities Services and senior members of Product Development to design and deliver key elements of the strategic Depository Services platform
- Provide strong governance across all workstreams, ensuring all partners are aware of key business goals/outcomes
- Ensure roles and responsibilities across partner teams are well understood, and hold teams accountable for their contribution and focus on the strategic transformation programs.
- Work with the Technology team in the development of the strategic platforms & partner with Operations to automate manual workflows
- Effectively manage working group & Governance meetings across Product, Operations and Technology to deliver on key services and tools, including the coordination of user testing and rollout of new applications/toolsets.
- Participate in and contribute to the broader Securities Services Custody Product Development team-wide forums to identify opportunities for improvement and present those ideas to senior management as well as look to identify control-gaps
- Develop governance systems and controls around the Product Road Map, building and managing a network that allows for succinct & organized feedback to key stake-holders.
Required Qualifications, capabilities and skills
- Bachelor degree or equivalent
- 7+ years in a Program Management, Product Development, Securities Services Operations, Treasury or Custody environment preferred.
- A Key tenet of this role will be implementing strong governance regimes, ensuring the book of work is rigorously accounted for and appropriate controls & oversight are in place. The ideal candidate will have a governance background and a proven track record in the orchestration & administration of supervisory frameworks.
- A proven track record of Program Managing a complex, multi-platform/multi-stakeholder transformation program to successful completion.
- Ability to manage and lead teams and be personally accountable for achieving key milestones.
- Be able to progress initiatives in a cross-functional and matrixed organizational model and guide product enhancements through required development, testing, and release management.
- Ability to work with large volumes of data and conversion into a reportable format
- Strong communication and influence management skills, ability to articulate complex ideas and analytics in a succinct way.
- An independent contributor who is comfortable working in a self-directed mode on multiple assignments
Preferred qualifications, capabilities, and skills
- Global Custody Product expertise is a plus
- Previous Project management or Business Analyst experience would be an advantage
- Lead design workshops and brainstorming sessions - comfortable with public speaking
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