Client Relationship
2 weeks ago
We do things a bit differently at Hedges (back to that in a mo)
Hedges Law isn't just about legal services; it's about building lasting relationships and making a positive impact. As a cornerstone of the community, we pride ourselves on being our clients' "family lawyers," offering "Advice for Life." Now, we're seeking a Client Services Manager to join our dynamic team and propel us forward.
back to being different.
We may have a 235-year heritage as a Private Client Legal Practice, but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance.
Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time.
Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds".
The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees.
Like what you re hearing? Read on
Role Info:
Client Relationship & Growth Manager
Hybrid Working - Home + Agile working across our offices in Oxford, Chipping Norton or Wallingford
Competitive Salary (Negotiable)
Plus Bonus, Benefits & Company Profit Share
Hours: Full-time, 35 hours per week
Leave: 25 days annual leave plus bank holidays
Reporting to: Managing Director
Your Skills: Strong leadership and people skills. Excellent communication and objection handling. Proficient in sales methodology. Client Growth & Retention focussed in a services setting. Effective time management and multitasking. Analytical problem-solving and attention to detail.
The Client Relationship & Growth Manager Role:
In this pivotal role, you'll be the architect of our client acquisition strategy. You'll convert inquiries into loyal clients by exceeding expectations at every touchpoint. Think of yourself as a client champion, uncovering needs, crafting compelling solutions, and guiding prospects seamlessly through the sales cycle.
Key Responsibilities:
Prospect Conversion Machine: Master the art of qualifying leads, identifying sales opportunities, and converting them into paying clients. Your persuasive communication and sales prowess will be instrumental in achieving an impressive 80% conversion rate.
Client Retention Champion: Building trust and exceeding client expectations is paramount. You'll proactively manage client relationships, ensuring a seamless journey and fostering long-term loyalty.
Team Leader & Coach: Fostering a results-oriented environment. Provide regular training, coaching, and feedback to help them thrive.
Data-Driven Decision Making: Leverage our CRM system to track progress, measure success, and identify areas for improvement. Sharpen your analytical skills to optimise our sales process and drive continuous growth.
You're a Perfect Fit If You:
+ Thrive in a fast-paced environment where exceeding targets is the norm.
+ Possess a natural ability to connect, build rapport, and understand client needs.
+ Are a master storyteller, able to effectively communicate the value proposition of Hedges Law.
+ Have a proven track record of exceeding sales goals and converting leads into loyal clients.
+ Enjoy leading and coaching a team, fostering a collaborative and supportive environment.
We Offer:
+ Competitive salary and bonus structure that rewards your achievements.
+ Agile working environment with flexibility to work from our offices (Oxford, Chipping Norton, Wallingford) or home.
+ Opportunity to make a real impact in a growing, employee-owned firm.
+ Supportive and collaborative team culture where your contributions are valued.
Sounds like a good fit? Apply here for a fast-track path to our Leadership Team for a confidential chat.
Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
-
Client Services Administrator
1 week ago
Colden Common, Hampshire, United Kingdom Tate Full timeClient Services Administrator Full-Time/Fully Remote 24/ 27k (DOE) As a Client Services Administrator, you'll be crucial in supporting the successful team to deliver their world-class client experience. We seek someone who excels with people, is highly organised, and enjoys team collaboration. No two days will be the same at this company. Some of...
-
Associate Architect
7 days ago
Colden Common, United Kingdom Anderselite Full timeSpecialist and Later Living is a growing sector with huge potential. This client are looking for someone to lead this growth sector for them. They are currently working with three of the largest operators in the sector and they are interested in increasing their work in the larger IRCs and Care Homes. This is a national role, initially working...
-
Associate Architect
6 days ago
Colden Common, United Kingdom Anderselite Full timeSpecialist and Later Living is a growing sector with huge potential. This client are looking for someone to lead this growth sector for them. They are currently working with three of the largest operators in the sector and they are interested in increasing their work in the larger IRCs and Care Homes. This is a national role, initially working closely with...
-
Tendering & Proposals Manager
4 weeks ago
Colden Common, United Kingdom Lynx Recruitment Ltd Full timeOur client based in Hampshire are currently looking for a Tendering & Proposals Manager to join the business and oversee the development and submission of bids and proposals for new projects. Main Duties and Responsibilities Lead and manage the tendering and proposals team. Collaborate closely with the Finance function to forecast potential revenue...
-
Telesales
3 weeks ago
Colden Common, Hampshire, United Kingdom Broadreach Recruitment Full timeTelesales Executive Winchester About Us: Our client is a reputable and established joinery company based in Winchester with a commitment to excellence and quality craftsmanship, our client takes pride in delivering superior joinery solutions to their clients. Job Description: We, as the recruitment agency we are currently seeking a motivated and...
-
Trust Fundraising Lead
7 days ago
Colden Common, Hampshire, United Kingdom Tate Full timeTrust Fundraising LeadAre you passionate about making a difference in the lives of older people? Our client, a not-for-profit care charity, invites you to be a part of their dynamic team as a Trust Fundraising Lead.Location: Based in Winchester with hybrid working options (minimum of 2 days a week in the office) Salary: 34, ,000 per annum (pro rata) Hours:...
-
Telesales
3 weeks ago
Colden Common, United Kingdom Cantello Tayler Recruitment Full timeTelesales Cantello Tayler Recruitment are currently recruiting for a Telesales Person to join our client based in Winchester. The successful Telesales will be responsible for:Making outbound calls.Seek enquiries in for the sales team to quote.This will require working with 3 types of customers:First time calls, cold calls to introduce the company and see if...
-
Regional Technical Advisor
6 days ago
Colden Common, United Kingdom DAI Full timeJOB TITLE:Regional Technical Advisor REPORTS TO:Senior Regional Technical Advisor LOCATION:Eastern Europe region LEVEL OF EFFORT:Full-Time Employee (40 hours/week) PERIOD OF PERFORMANCE: Immediate – end of program (currently September 30, 2026) ORGANIZATION & VALUES DAI is a global development company with corporate offices in the United States,...
-
Chief Executive Officer
4 days ago
Colden Common, United Kingdom eRecruitSmart Full timeA fantastic opportunity has arisen for a Chief Executive Officer to join this superb youth counselling service in Winchester City Centre where you will spearhead their senior management team and extend their support to even more children and young people.About the roleThe responsibilities as Chief Executive Officer will include:Leadership Lead a dynamic team...
-
Senior / Associate Architect
6 days ago
Colden Common, Hampshire, United Kingdom Anderselite Full timeSpecialist and Later Living is a growing sector with huge potential. This client are looking for someone to lead this growth sector for them. They are currently working with three of the largest operators in the sector and they are interested in increasing their work in the larger IRCs and Care Homes. This is a national role, initially working...
-
Associate Transport Planner
4 days ago
Colden Common, Hampshire, United Kingdom Calibre Search Full timeWant to take on the challenge of building your own Transport Planning team? A multi-Disciplinary that has been established over 80 years in the South West is looking to expand their Transport Planning Service offering and recruit an Associate Transport Planner build a new team in their Winchester office. They are looking for an experienced Associate...
-
Associate Architect
6 days ago
Colden Common, Hampshire, United Kingdom Anderselite Full timeSpecialist and Later Living is a growing sector with huge potential. This client are looking for someone to lead this growth sector for them. They are currently working with three of the largest operators in the sector and they are interested in increasing their work in the larger IRCs and Care Homes. This is a national role, initially working closely...
-
Telesales
2 weeks ago
Colden Common, Hampshire, United Kingdom Cantello Tayler Recruitment Full timeCantello Tayler Recruitment are currently recruiting for a Telesales Person to join our client based in Winchester. The successful Telesales will be responsible for: Making outbound calls. Seek enquiries in for the sales team to quote. This will require working with 3 types of customers: First time calls, cold calls to introduce the company and see if...
-
Engineer - Project Engineering
7 days ago
Colden Common, Hampshire, United Kingdom JAM Recruitment Ltd Full timeA couple of quotes from recent hires - "The team is the best team of people I've ever worked with" and "I've been working here since 2012 and really enjoy the problem solving involved in my role; Due to a number of project wins, a supplier of mission critical engineering solutions within the nuclear sector is looking for a Project Engineer to join their...
-
Transport Planner
4 days ago
Colden Common, Hampshire, United Kingdom Calibre Search Full timeWant to take on the challenge of building your own Transport Planning team? A multi-Disciplinary that has been established over 80 years in the South West is looking to expand their Transport Planning Service offering and recruit an Associate Transport Planner build a new team in their Winchester office. They are looking for an experienced Associate...
-
Project Engineer
7 days ago
Colden Common, Hampshire, United Kingdom JAM Recruitment Ltd Full timeA couple of quotes from recent hires - "The team is the best team of people I've ever worked with" and "I've been working here since 2012 and really enjoy the problem solving involved in my role; there's nothing like seeing something you've designed being completed. You're making something work perfectly in an imperfect environment. I...
-
Office Administrator
13 hours ago
Common, United Kingdom KEAY MAINTENANCE SERVICES LTD Full timePLEASE NOTE: This role is for 5 hours per day. Monday to Friday at £13 per hour. Keay Roofing Services was established in 2009 and serves both residential and commercials clients across the home counties, North West and South West London. In 2009, Managing Director, Richard Keay saw the need for a roofing services provider built around providing excellent...
-
Purchasing Administrator
5 days ago
Sayers Common, United Kingdom AV Placements Ltd Full timeThis is an interesting and challenging role working in a fast-paced environment within the vibrant Procurement team. You will have the opportunity to develop both internal & external relationships whilst assisting to drive the business forward and developyour own career by building on your skills and knowledge. Function: To assist the Purchasing department...
-
Purchasing Administrator
5 days ago
Sayers Common, United Kingdom AVPlacements Full timeThis is an interesting and challenging role working in a fast-paced environment within the vibrant Procurement team. You will have the opportunity to develop both internal & external relationships whilst assisting to drive the business forward and develop your own career by building on your skills and knowledge. **Function**: To assist the Purchasing...
-
Purchasing Administrator
3 days ago
Sayers Common, United Kingdom AV Placements Ltd Full time**Job description** This is an interesting and challenging role working in a fast-paced environment within the vibrant Procurement team. You will have the opportunity to develop both internal & external relationships whilst assisting to drive the business forward and developyour own career by building on your skills and knowledge. Function: To assist the...