Field Service Engineer North of England to include North of England and Scotland

2 weeks ago

Newcastle Upon Tyne, United Kingdom Danaher Full time

Wondering whatâs within Beckman Coulter Diagnostics? Take a closer look.

At first glance, youâll see that for more than 80 years weâve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Weâre building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and youâll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, weâre working at the pace of change to improve patient lives with diagnostic tools that address the worldâs biggest health challenges. 

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for servicing, repairing, and installing a wide range of our products and IT solutions at customers sites. We are looking for a professional, motivated, friendly, independent, and technically able individual who will do what it takes to look after our customers and represent our high standards.

This position is part of the North Field Service Team and will be working within the North of England and Scotland to include Edinburgh, Carlisle and Glasgow at Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the North Service Team and report to the North Field Service Manager. If you thrive in a fast paced, multi-disciplined role and want to work to build a world-class Service organizationâread on.

In this role, you will have the opportunity to:

  • Promote a self-motivating, professional image to all customers and employees.
  • Continuously seek to add value to the services provided and achieve first time fixes, leading to reduced breakdown times, lower costs to customer, thus gaining customer satisfaction and retention whilst helping to achieve market leadership.
  • Working closely and communicating professionally with regional teams and other internal departments to build relationships that result in exceptional customer satisfaction.
  • Ensure preventative maintenance inspections and service modifications are completed in the specified time frames.
  • Ensure an effective quality system through accurate and timely completion of all paperwork and reports.
  • Achieve departmental goals and objectives to meet the companyâs operational plan.

The essential requirements of the job include:

  • Weekend working is expected on a 1 in 4-week basis.
  • Ability to problem solve complex technical issues.
  • Experience maintaining electro-mechanical / electrical systems at customer sites.
  • Strong team-player with good trouble-shooting skills, someone who is motivated and driven to provide the highest level of customer experience.
  • Ability to travel when required.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrowâs science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whatâs next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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