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Lead IT Support Analyst
3 months ago
Lead IT Support Analyst
Bath
Hybrid post probation
£Competitive + Progression + Training + Up to 9% Pension + Private Medical + Additional Benefits
Excellent opportunity for a Lead IT Support Analyst or a 2nd/3rd Line Support Engineer looking for the next step in their career to join a world-leading manufacturing business offering progression routes into all areas of the business, a great benefits package, and an opportunity to build your own team if you want to
This company are at the forefront of their sector. They provide highly customisable, made-to-order products for an incredibly varied and recognisable customer base. Due to the roll out of several business change and transformation projects they are looking to add a Lead IT Support Analyst on a permanent basis to their team.
In this role you take direct control of 2nd & 3rd Line Support for the Bath site. You'll be the first 2nd/3rd Line Support Engineer at this site but your wider team will consist of 12 other Support Engineers based across the globe. You'll provide support to VIPs across the site as well as the wider team based in Bath. You'll also get involved in Infrastructure and Hardware. Due to the need to get things off the ground here you will start off 100% office-based, but after 3-6 months this position is expected to be hybrid, 3 days in, 2 from home.
The ideal candidate will be a Lead or Senior IT Support Analyst, or similar, with some infrastructure/hardware experience. Candidates must have strong stakeholder management skills, be interested in leading projects, and have good English language skills.
This is a fantastic opportunity to join a global leader offering superb progression and personal development, technically fascinating projects to be involved in, and a great benefits package
The Role:
*2nd / 3rd Line Support
*Delivering Support for the Bath site
*First person in this team at this site
*Site-based 5 days a week to start, will go hybrid
The Person:
*Lead/Senior IT Support Analyst
*2nd/3rd Line Support experience
*Infrastructure and Hardware experience
*Good English Language skills and stakeholder management
Reference Number: BBBH232155
To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
