Field Service Engineer

4 weeks ago

Gloucester, United Kingdom Sure Start Staff Full time

A Nationwide company is looking for a Field Service Engineer (Security/Alarms) to join their team based in the South of England.

Pay: £35,000 per year
Location: South England
Start: Immediate
Basis: Permanent

The Security Service Engineer will be instrumental in maintaining, servicing, and upgrading a variety of security systems to meet and exceed current standards and customer expectations.

This role is suited for a technologically adept individual who enjoys problem-solving and is dedicated to delivering outstanding service.

Key Responsibilities

  • Maintain CCTV, Fire and Security Systems in line with current standards and customer requirements.
  • Perform scheduled and reactive maintenance on a range of security systems, including CCTV, Intruder, Access, and Fire systems, with a focus on leading brands.
  • Ensure compliance with current standards and customization to meet client needs.
  • Respond efficiently to service calls, providing prompt and effective solutions, remotely and in the field.
  • Participate in engineering team meetings, contributing insights and feedback.
  • Pursue personal training and development opportunities to enhance technical skills.
  • Support colleagues and promote a collaborative work environment.
  • Participate in installation project and undertake systems commissioning duties.
  • Completing required compliance paperwork and marking up as fitted drawings.

Requirements

  • Experience and comprehensive knowledge in servicing and maintaining security systems, such as:

    CCTV: Hanwha, Dahua, Hikvision, Axis, Adpro
    Intruder Alarm Systems: Texecom, Honeywell Galaxy, Ajax, Risco, CSL Dualcom communicators
    Access Control: Paxton
    Fire Systems: GENT, Advanced, Protec, Ctec (Desirable)
  • Strong technical background in the security and particularly with IP systems.
  • Professional customer service skills and a positive can-do attitude.
  • Willingness to participate in a Call Out Rota for remote assistance (pay per call).
  • Strong TCP/IP networking skills and willingness to learn new IT skills.
  • Current Valid and clean driving license (Essential).

Benefits of the role

  • Competitive salary of £35,000 per year.
  • Flexible working hours: Monday Friday, 8.30 am 5.00 pm, with some flexibility required.
  • Call Out Rota participation (remote calls only) with additional compensation per call.
  • Private use of a company vehicle, phone, and laptop.
  • 20 days holiday plus bank holidays.
  • Company Pension.

If you think that you have the skills and experience to become our Service Engineer, click apply today to submit your CV. We d love to hear from you

Applicants who demonstrate competency in the key selection criteria and most closely match our requirements will be short-listed for a brief telephone interview soon after the closing date.

Sure Start Staff act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

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