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Lead Technologist

3 months ago

LIVERPOOL, United Kingdom MATALAN Full time
About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the role

We are looking for a Lead Technologist to join us here at Matalan to manage a team of Technologists focusing on ensuring the quality of our products is right. In line with Matalan's strategy of putting our customers at the heart of everything we do and in line with our ambition to eb the 1st choice for value for Matalan families.

As our Lead Technologist you will be responsible for:

Strategy and KPI's

Responsible for supporting the delivery of the Matalan Quality Strategy. Ensuring the workload of the Tech team is aligned to the achievement of the Technical / Quality KPI's Team leadership and ways of working

Continuously looking at how to improve ways of working to ensure that the Matalan Tech team have a best in class reputation both internally and externally To create a common approach to addressing key business challenges Colleagues feel included and engaged in what is happening at Matalan as well as within the Tech team. There are clear communication channels and regular touch points in place at an individual and team level. Each colleague is clear in their role and the part they play in delivering the overall team strategy and KPI's. Everyone can develop their skills and capabilities and see opportunities for personal growth. Colleagues are supported and coached based on individual strengths, development needs and aspirations Managing a team of Technologists aligned to a division to:

Ensure the right prioritisation and allocation of work based on the needs of the business Improve team performance and drive efficiency through actively managing team workload distribution, continuously finding ways to make the team more efficient Ensuring the team is adhering to the defined divisional Critical Path - addressing any issues or delays to ensure minimal impact Stakeholders

Building and maintaining strong relationships with internal stakeholders e.g. Buying to Through relationships built, ensuring that the role of Technical is understood and that they are involved in relevant decisions As appropriate, attending the relevant key Trading meetings Conformance

Dealing with all standard commercial approvals. Identify where escalation to Tech Manager is required e.g. major fails, cancellation requests, product recalls etc Accountable for ensuring all products are compliant. Managing any departmental specific testing Accountable for data management (test reports, fit logs, PLM, gold seals etc) as part of due diligence Accountable for logging and dealing with Customer Complaints as required. Customer Services stakeholder management Travel as required to visit supply base (far east included) to address business requirements About You

Ability to manage a team in a fast paced, rapidly changing environment Effectively responding to challenges and delivering best outcomes for the business Attention to detail and good knowledge of all compliance regulations and product safety standards Multi product technical knowledge Benefits

In addition to competitive salaries, we also offer the below core benefits:

20% staff discount, which increases with length of service Thrive Recognition Scheme Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for other retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business