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    **Company Description** **_ About us _** Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands...

Supervisor - Ralph Lauren

4 months ago


NORWICH, United Kingdom FRASERS Full time
POSITION SUMMARY

- Directly responsible for the sales and KPI performance in assigned department/s

- Partnering with Brand Liaison Officer, Frasers buying, RL wholesale team to build on business opportunities and achieve business performance goals: Retail sales, increase AUR, seasonal sell outs etc.

- Leading weekly host store management meetings and participate in and contribute to regional Ralph Lauren meetings.

- Communicating with host store staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals. - Delivering company customer service initiatives and continually searching for ways to improve service; managing the store in a way that always services the customer first and manages tasks second

- Collaborate in the the recruitment, selection, supervision, and development of the team

- Collaborate with store management team on performance reviews and agreeing Personal Development Plans to support retention - Training and testing the team on product Knowledge - Communicating clear sales and service goals and expectations to sales team, providing coaching, training and constructive feedback on a regular basis - Using department business reports, profiling, and space analysis information effectively - Managing the department environment to ensure it represents the brand, complies with creative and product presentation

- Establishing and maintaining an effective replenishment processes in line with store requirements

- Oversee merchandise install directives and ensure standards are effectively maintained

- Promoting and managing a high level of security discipline

The Rewards:

Monthly commission Monthly and quarterly bonus  28 days holiday a year inclusive of bank holidays  Group rewards and recognition 20% Staff Discount across all Frasers group Stores  Excellent bonus scheme paid monthly Uniform discount EXPERIENCE & ATTRIBUTES

- You'll have a minimum of +3 years of progressive retail experience.

- You'll have a minimum 2 year's store/dept management experience in the service or fashion retail industry.

- To have an in-depth knowledge of the retail market including competitor activity

- Possess strong communication and interpersonal skills, energetic and authentic showing a clear presence on the

shop floor.

- A desire to build relationships and promote teamwork and develop people.

- You'll be confident in giving feedback that promotes positive behavioral change.

- High level of analytical and reporting skill

- To be action orientated and solution driven to achieve results

- To be competent in IT systems to include excel, Microsoft word

- You'll be a team player who recognizes and celebrates the contributions and achievements of others.