Customer Assistant

2 weeks ago

Banbury Oxfordshire, United Kingdom Marks and Spencer Part time

Summary

Stylist

All the details

Work Pattern

WK 1
SUN 8AM-13:15PM
TUE 6AM-11:15AM
THU 6AM-11:15AM

WK 2
TUE 6AM-11:15AM
THU 6AM-11:15AM
SAT 7AM-12:15PM

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver best in town' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Dress and style mannequins to agreed standard each launch and throughout the season as required
  • Deliver seasonal Window implementation
  • Deliver best in town' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
  • Works alongside C&H colleagues to ensure correct implementation of POS each season
  • Serve our customers efficiently and brilliantly well - on the shop floor and at service points
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates,it'sstrategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Comprehensive Styling skills which can be applied across instore visual elements and windows
  • Strong knowledge of Visual Merchandising principles
  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG

  • Customer Assistant

    2 days ago

    Banbury, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsWorking Pattern week 1Sunday 10:00-17:00Wednesday 13:00-20:00Thursday 10:00-17:00Friday 11:00-18:00 week2Sunday 10:00-17:00Monday 13:00-20:00Wednesday 13:00-20:00Saturday 13:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Assistant

    3 months ago

    Banbury, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** The work pattern for this vacancy is: Week 1: Monday 10:00-17:00 Wednesday 11:00-18:00 Thursday 11:00-18:00 Week 2: Tuesday 11:00-18:00 Friday 08:00-15:00 Saturday 08:00-15:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Customer Assistant

    3 months ago

    Banbury, United Kingdom Lidl Full time

    Summary £12.00 up to £13.00 per hour | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Banbury, 0X15 4AB4 **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Banbury, OX15 4AB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 / £11.00 Night Shift Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Banbury, OX16 4SZ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Assistant

    3 months ago

    Banbury, United Kingdom Marks & Spencer Full time

    **Working Pattern**: Week 1: Sunday - 11-17 Monday - 10-18 Tuesday - OFF Wednesday - 10-18 Thursday - 10-19 Friday - 10-19 Week 2: Monday - 10-18 Tuesday - 10-18 Wednesday - 10-18 Thursday - OFF Friday - 10-18 Saturday - 10-18 **Key Accountabilitie's and Measures** Clearly identified to provide customers with a visible presence at the beginning of their...

  • Customer Assistant

    4 weeks ago

    Banbury, United Kingdom Lidl Full time

    Customer Assistant Location Store - Spiceball Park Road OX16 2DX Banbury Contract Full Time Experience Level Entry Level Employment Area Store Reference Number 450415 Summary £12.40 - £13.35 per hour | 30 - 40 hour contract | Early Morning & Afternoon shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Banbury, OX15 4AB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Assistant

    4 weeks ago

    Banbury, United Kingdom Absolute Taste Full time

    DescriptionWe are looking for a food and people passionate Shop Assistant tojoin our friendly Wykham Farm Shop family. You will be responsible for providing everyguest with an exceptional shopping experience. We are proud of our WykhamPark ethos which includes producing and selling our own home-grown produceincluding fruit and vegetables and own reared...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant - Nights **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available **Hourly Rate**: £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for night shift).** **What’s in...

  • Customer Service Assistant Nights

    3 months ago

    Banbury, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Banbury, OX16 4SZ **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £11.00 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour (50p+ for...

  • Customer Service Assistant

    3 months ago

    Banbury, United Kingdom Muffin Break Full time

    Muffin Break is a very busy and highly popular amongst the banbury residents. We are looking for someone who is serious about providing great custoomer service with smile and has a keen interest in learning and/or making the best coffee in town and baking sweet and savoury thats, with our exclusive training. - Has a great smile - Good Availability, PLEASE DO...

  • Customer Assistant

    3 weeks ago

    Banbury, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsWork Pattern Sunday- 09:30-18:30Monday 17:30-21:30Saturday 12:00-16:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping...

  • Customer Assistant

    3 weeks ago

    Banbury, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsWork Pattern: Sunday 09:30-18:30Monday 17:30-21:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually...

  • Customer Assistant

    3 weeks ago

    Banbury, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsWork PatternSunday: 07:30-16:30Wednesday: 17:30-21:30Saturday: 16:00-20:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...

  • Customer Assistant

    3 weeks ago

    Banbury, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsBelow is the working pattern for this vacancy. Tuesday 17:30-21:30Saturday 13:30-21:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

  • Customer Assistant

    3 weeks ago

    Banbury, Oxfordshire, United Kingdom Marks and Spencer Part time

    All the detailsBelow is the working pattern for this vacancy. Thursday 17:30-21:30Friday 17:30-21:30Saturday 14:00-18:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be...