Product Designer
4 weeks ago
Born from the successful launch of Chase in 2021, we're a team dedicated to creating customer-centric products that address real-world problems. Our success hinges on our people-first approach, fostering an environment that encourages skill development, collaboration, curiosity, and commitment.
We are looking for a deeply engaged product designer to join us. In this role, you will be
part of a multi-disciplinary team of designers, user researchers, product and engineers
creating products and services for our customers. This role requires an extensive understanding of experience design for digital products and services with a focus on B2B. A balanced understanding of strategy, user research, and visual design is a must.
Job Responsibilities
Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new B2B customer-focused products and servicesCollaborate with design team members and other stakeholders to identify new opportunities and design that creates value for our customersUse customers insights and data to inform the user experienceCreating and delivering high-quality design outcomes like concepts, user journeys, wireframes, UI flows and detailed UI designDeliver design outcomes to stakeholders in a timely manner and efficient executionContribute proactivley to design systems and other design toolkitsWorking closely with leads to ensure deliverables are consistent with the design systemsManage the handover and support of your designs to engineering and product development teamsWork closely with other disciplines to understand and provide feedback to design context and researchParticipate in user research and usability studies on your work, creating interactive prototypes to iterate and refine your designs, Providing accurate estimation of tasks and help with prioritisationPresent design and communicate work to team members and stakeholders
Required qualifications, capabilities, and skills
Solid hands-on experience as Senior Product/ UX designer, across multiple devices and platformsStrong portfolio demonstrating UX processes, such as process flows, sitemaps, wireframes, prototypes, user research, usability testing, and other deliverablesSynthesise complex, interdependent, and sometimes competing needs and dataEffective communication of design solutions across roles & levelsAwareness and practical understanding of current technologies and their application and relevance to digital experiencesProven understanding of B2B product design with solid communication and interpersonal skillsAbility to actively listen, hear and understand what is said and not said, and with nuanced comprehension of meaning and intentAbility to develop and sustain effective and cooperative working relationships with peers, managers and other internal or external stakeholdersProficiency with modern design systems, prototyping software and design tools (we use Figma)Prototyping skills across a variety of mediums and needs: on paper, in Principle, and other digital methodsThrive in a fast-paced, collaborative, team-oriented, cross-functional environmentBachelor's degree in Design, HCI, or related field or equivalent professional experience
Preferred qualifications, capabilities and skills
Experience in the Atlassian suite of software (Jira & Confluence) is desirableExperience with B2B applications preferred
#ICBcareers J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
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