Apprentice ICT Officer
4 weeks ago
We are recruiting for the role of Apprentice ICT Officer to join our busy ICT Infrastructure & Customer Support Desktop Services Team. This exciting role is working from our County Hall office in Beverley, East Yorkshire.
The team provides customer and infrastructure support to a large corporate ICT environment, and we are looking for enthusiastic and energetic people who will enjoy working as part of a team but are also capable of working on their own.
This role is required to provide first and second line technical support within our ICT Desktop Support Team, which is responsible for providing end user support and installations of both hardware and software, alongside other services such as manning the IT Service Desk and IT Tech Point providing a face-to-face service to East Riding Staff.
You will gain fundamental knowledge of IT, Software and Hardware including an understanding of ICT Service Desk systems, Windows operating systems, and Mobile Devices.
This is a 24 month fixed term role based at our office, County Hall in Beverley, working 37 hours per week. You will need to hold a minimum or have a predicted min of 2 GCSEs (at a minimum of grade 4 or equivalent) in English and Maths.
You must be committed to work towards and achieve (and do not already hold) the Level 3 Information Communications Technician Apprenticeship Standard qualification.
Please see our job outline for further details on the job role and the employee specification for details on the skills and behaviours we are looking for. Guidance on completing the application and understanding the skills and behaviours required is available on the homepage.
Applications are welcome from those who have not already attained this qualification. Please ensure you check eligibility criteria before applying.
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