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Senior IT Technician

2 months ago

Buckingham, United Kingdom University of Buckingham Full time

SALARY & HOURS: Band 4, £32,587 per annum, Monday-Friday 9am-5pm.

The University of Buckingham has a unique atmosphere, unlike that of any other higher educational institution. Despite being one of the UK’s smallest university and the only independent university to hold a Royal Charter, Buckingham has staff from over 60 countries, making it a truly distinctive work environment.  Whichever of our locations you find yourself working in, you will be sure to feel a part of our friendly community.  Our size enables us to foster a very personalised, supportive, inclusive and collaborative environment, with lots of opportunity for development, something which we are very proud of. 

The Corporate and Professional Services departments are the cornerstone of the University. They each provide essential and valuable support to both each other and the Academic departments, helping the University to function in the most efficient and productive way, ensuring that the students’ experience is second to none.

Job Role

We are looking for an enthusiastic and experienced IT technician to become our senior technician. The main purpose of this role is to provide general technical support for the University as well as supporting the team of IT technicians.

Key responsibilities:

  • To provide 2nd line support to students and staff.
  • To assist the helpdesk in resolving IT issues.
  • To provide technical support for the technicians.
  • To assist the IT Customer Support Team Lead in the management of technicians.
  • To assist in technician’s PDR’s.
  • To organise and provide out of hours support for events.
  • To participate in 3rd line projects when required.
  • To provide excellent customer service at all times.

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, but we are invested in our people and their development, so we encourage you to apply if you believe you have the majority of the skills and experience required and are keen to develop further

What can we offer you?

We might be small, but we can still offer plenty of perks  In addition to an Aviva Pension scheme, we offer: 

  • Beautiful working environments across our campuses in Buckingham and Crewe, with plenty of space
  • Employee Assistance Programme
  • Christmas closure
  • On-site gym and exercise classes
  • On-site catering facilities
  • University bookshop with staff discount (Buckingham)
  • Free on-site parking
  • Excellent opportunities to network and continue learning across a variety of departments
  • Nursery on-site at our Crewe campus
  • Discount of courses for staff and their families

Informal enquiries may be made to Letty Piggott-Delves at Email letty.piggott-delves@buckingham.ac.uk.

The closing date for applications is Friday 27th September 2024 and it is anticipated that interviews will be held on week commencing 30th September 2024.

Please note: if successful, any offer is subject to standard checks, including qualifications, eligibility to work in the UK on a permanent basis and DBS (if applicable)

For further information and details of how to apply, please click on the ‘Apply’ button above.

£32,587 per annum. Band 4