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Trainee Dealer, Soames

1 month ago

Manchester, United Kingdom Grosvenor Casinos Limited Full time
Job Description

Grosvenor Casino, Soames

We are looking for Trainee Dealers to join our Soames Grosvenor Casino. These are great opportunities for someone looking to start a new role in the coming weeks and we welcome people with little or no experience within the gaming sector. All we ask is that you’re willing to learn some new skills, can display great customer service, and are happy to work outside of the normal 9-5.

Would you like to join our team of STARS at Grosvenor Casino as a dealer? We rely on you to help deliver our promise to excite and entertain If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds, and can deliver unobtrusive service to our discerning customers and members, get in touch. We will do the legwork We will even support and pay for your PFL application with the Gaming Commission.

You will:

  • Acknowledge, welcome, and assist customers in gaming
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Collaborate and work as part of the wider casino team
  • Understand the games, payouts, and who are our high value members
  • Connect with first-time customers, explaining how the games are run
  • Follow guidance from the CADS, gaming supervisor, and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
  • Take part in the daily safe count ritual
Qualifications
  • A fantastic personality
  • Numerical ability; able to calculate mentally and very quickly. We will help you practice.
  • Any gaming or customer-facing experience would be a bonus
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.
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