Current jobs related to End User Support Specialist - Thame - Planet Recruitment

  • IT Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients and businesses globally.About the RoleThis is an exciting opportunity to work with cutting-edge technologies and services, and to be...

  • IT Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients and businesses globally.About the RoleThis is an exciting opportunity to work with cutting-edge technologies and services, and to be...

  • IT Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients and businesses globally.About the RoleThis is an exciting opportunity to work with cutting-edge technologies and services, and to be...

  • IT Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    IT Support Role at Ernest Gordon Recruitment LimitedAbout the Company:Ernest Gordon Recruitment Limited is a leading recruitment agency specializing in placing top talent in the IT industry.The Role:We are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional technical...

  • Technical Support Lead

    3 months ago

    Thame, United Kingdom Smoove Full time

    **Location**:Hybrid working. Expectation to be in Head Office based in Thame, Oxfordshire twice a week With flexibility to increase the number of days in the office if the demand for working in the office increases and there is a need for someone onsite to support colleagues **Hours**: Flexible, 37.5 hours a week **Salary**: £45k - £50k per annum + our...

  • IT Support Specialist

    4 days ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    IT Support Role at Ernest Gordon Recruitment LimitedWe are seeking an experienced IT Support professional to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients and businesses globally.About the RoleProvide 1-1 training with...

  • IT Support Specialist

    4 days ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    IT Support Role at Ernest Gordon Recruitment LimitedWe are seeking an experienced IT Support professional to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients and businesses globally.About the RoleProvide 1-1 training with...

  • IT Support Specialist

    7 days ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    IT Support Role at Ernest Gordon Recruitment LimitedWe are seeking an experienced IT Support professional to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients and businesses globally.About the RoleProvide 1-1 training with...

  • IT Support Specialist

    6 days ago

    Thame, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    IT Support Role at Ernest Gordon Recruitment LimitedWe are seeking an experienced IT Support professional to join our team at Ernest Gordon Recruitment Limited. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients and businesses globally.About the RoleProvide 1-1 training with...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Veolia Water Technologies & Solutions Full time

    At Veolia Water Technologies & Solutions, we're committed to solving the world's most complex challenges related to water scarcity, quality, productivity, the environment, and energy. We're seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team.Job Summary:The Administrative Support Specialist will be responsible for...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Veolia Water Technologies & Solutions Full time

    At Veolia Water Technologies & Solutions, we're committed to solving the world's most complex challenges related to water scarcity, quality, productivity, the environment, and energy. We're seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team.Job Summary:The Administrative Support Specialist will be responsible for...

  • Executive Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time £35,000 - £45,000

    Job SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at OJ Digital. As the right-hand person to our CEO, you will play a critical role in managing projects, ensuring timely and high-quality processes, and providing exceptional support to our leadership team.Key ResponsibilitiesManage projects, including...

  • Executive Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time £35,000 - £45,000

    Job SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at OJ Digital. As the right-hand person to our CEO, you will play a critical role in managing projects, ensuring timely and high-quality processes, and providing exceptional support to our leadership team.Key ResponsibilitiesManage projects, including...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Veolia Water Technologies & Solutions Full time

    Job OverviewVeolia Water Technologies & Solutions is seeking a highly organized and detail-oriented Office Administrator to join our team. As a key member of our administrative team, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining accurate records.Main ResponsibilitiesAnswering the switchboard...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time

    Job Overview**About OJ Digital**OJ Digital is a leading business in the market town of Thame, Oxfordshire, seeking an experienced Administrative Support Specialist to join our team. As an Executive Support Professional, you will provide high-level support to our senior management team, ensuring seamless day-to-day operations.Key ResponsibilitiesManage...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time

    Job Overview**About OJ Digital**OJ Digital is a leading business in the market town of Thame, Oxfordshire, seeking an experienced Administrative Support Specialist to join our team. As an Executive Support Professional, you will provide high-level support to our senior management team, ensuring seamless day-to-day operations.Key ResponsibilitiesManage...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time

    **Job Summary**The RoleOJ Digital is seeking an experienced Administrative Support Specialist to join our team and provide high-level support to our senior management. As an Executive Support Professional, you will be responsible for managing the day-to-day operations of the office, ensuring seamless communication and coordination across the team.**Key...

  • Administrative Support Specialist

    2 weeks ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time

    **Job Summary**The RoleOJ Digital is seeking an experienced Administrative Support Specialist to join our team and provide high-level support to our senior management. As an Executive Support Professional, you will be responsible for managing the day-to-day operations of the office, ensuring seamless communication and coordination across the team.**Key...

  • Administrative Support Specialist

    1 month ago

    Thame, Oxfordshire, United Kingdom Law Staff Ltd Full time £30,000

    Position Overview:Join our team as an Administrative Support Specialist, where you will play a crucial role in ensuring smooth operations within our organization.Key Responsibilities:Manage and respond to client inquiries through various communication channels.Prepare and deliver pricing information to clients efficiently.Benefits:Generous leave policy...

  • Executive Support Specialist

    1 week ago

    Thame, Oxfordshire, United Kingdom OJ Digital Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Support Specialist to join our team at OJ Digital. As the right-hand person to our CEO, you will play a critical role in managing projects, liaising with external stakeholders, and utilizing our CRM system to update data and input information.Key ResponsibilitiesManage projects, including...

End User Support Specialist

4 months ago

Thame, United Kingdom Planet Recruitment Full time

Global IT end-User Support Specialist

Thame

35,000 per annum, Permanent

COMPANY BENEFITS:

  • Generous holiday allowance
  • Generous pension scheme
  • Performance recognition rewards
  • Flexible hours
  • On-site gym and shower facilities
  • Life assurance
  • Company health benefits

We are recruiting for a Global IT end-User Support Specialist for a world-renowned international company based in Oxford.

The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all companies within the group. The role will prioritize the delivery of End User Computing (EUC) services that deliver business value and enable users to exploit and benefit from the full range of services available to them (e.g., User hardware, Operating Systems, Applications, End-User Devices). The success and value of this role is driven (and measured) by the need to continually deliver a positive End-User Experience.

The Role

  • Delivery of assigned IT End-User Support activities and priorities within agreed service levels (e.g. Incidents, Changes, Service Requests, Service Improvements, projects) Review content on the existing website, making recommendations for what should be retained, revised/refreshed or removed
  • Work closely with global business users and teams to exploit existing and new technology. Identify and exploit opportunities for automation and digitization of key processes and activities.
  • Handover of new and replacement hardware, ensuring the end user has a good understanding how to use it and how to seek support. Keep up to date with the release cycle for key applications and ensure compatibility with the existing environment.
  • Troubleshoot hardware issues and perform upgrades based on performance monitoring.
  • Adhering to service management processes and standards. Ensuring excellent incident management to minimize business impact.
  • Adhering to service management processes and standards. Ensuring excellent incident management to minimize business impact.
  • Formulates and implements processes, procedures, and systems for tracking and analysing software, hardware, and equipment from requisition through retirement.
  • Work with vendors for best quotation, price negotiation and creating purchase requisitions/purchase orders.

Skills, Experience & Knowledge

  • Excellent knowledge of Office 365 and MS Operating Systems
  • Use of and understanding of IT Tools, Active Directory, Azure AD and Exchange
  • Breadth of IT Support knowledge and demonstrable experience in support of PCs, Mobile Phones, or other User Technologies
  • Experience using ITSM tools such as ServiceNow.
  • Proven ability to troubleshoot and resolve both hardware and software technical issues.
  • An enthusiastic commitment to delivering and maintaining a positive End-User Experience.
  • An entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big.
  • Excellent communication skills, both written and verbal, together with polite telephone manner

Minimum Qualifications, Knowledge, and Experience:

  • Degree in an IT related subject
  • 2+ years' experience in an IT End-User Service or Desktop Services role
  • ITIL3/ITIL4 Certification, or 2+ years' equivalent experience in an IT Service Management
  • An understanding of Infrastructure technologies (e.g., Networking/SDWAN, SAN, VMWare, DNS,
  • AD), including administration and operation.
  • Experience of Microsoft 365 Deployment and Operations
  • An understanding of Microsoft Azure Cloud Eco Systems and Services
  • Operational experience of ServiceNow (ITSM - Incident Management; Change Management;
  • Request Fulfilment).
  • An understanding of Information Security (InfoSec) and Cyber Security fundamentals

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.