Telesales Parts Advisor
3 weeks ago
Telesales Parts Advisor
£27k basic with £32k OTE
Reading
Permanent/Full Time
Working Hours: Monday to Friday (8am 5.30pm or 7am 5pm) / 1 in 4 Saturdays (8.30am 12.30pm)
Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme
Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more please contact us today
Duties & Responsibilities of a Telesales Parts Advisor:
- Establishing all customers needs for the correct required parts; diagnosing and recommending as appropriate.
- Dealing with all incoming enquiries from retail customers.
- Helping and assisting in all aspects of the warehouse.
- Selling parts to retail and wholesales customers.
- Delivering exceptional customer service to external and internal customers.
- Assisting in stock checks.
- Maintaining a strong working relationship with the manufacturer.
- Discussing relevant promotions and offers to customers.
- Receiving, recording and allocating parts and consumables from suppliers.
Your Background & Skill:
- Proven experience as a Parts Advisor within the motor trade (2 years minimum).
- Experience of using Kerridge ADP Drive would be advantageous.
- Excellent telephone manner/communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
