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Council Tax Advisor
1 month ago
• Proficient in the use of NEC and (email address removed) processing systems
• A minimum of 5 years’ experience within a revenues team
• Ability to administer Council Tax and respond to all enquiries in line with legislation and council policy
• Ability to negotiate payment plans on Council Tax debt.
• Ability to identify and sign post/support vulnerable and struggling customers
• Ability to liaise with internal and external bodies
• Able to investigate and respond to Cllr/Members and Complaints within set deadlines
• Ability to process any incoming contacts via phone, email, or correspondence and reports within targets and deadline set
• Excellent written and verbal communication
• Excellent attention to detail
• Ability to prioritise and manage workload Candidates will be required to attend the Haringey offices once a week for the duration of their placement